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client relationships

Why Designers Fail to Deliver to the Clients: The Client's Side of the Story

December 15, 2013 by Kumail Hemani

Clients and Designers

My sympathy goes to all those people who have had the (dis)pleasure of becoming a client to a designer and had the experience that they would never ever be able to forget. Not that I am against the designers, but then again you have all read their side of story.[read more]


The 5 Best and 5 Worst Things about Being a Social Media Manager

October 8, 2011 by Mark Paddock

In 2010, 62% of businesses kept their companies Social Media management in house. In 2011, the figure has dropped to 55%, and it's due to drop again next year. Outsourcing Social Media seems to be a growing trend. So for those thinking of becoming freelance Social Media Managers, I've written my 5 Best and 5 Worst aspects of running a Social Media management business...[read more]

5 Ways to Nurture Client Relationships Using Social Media

September 13, 2010 by Deana Goldasich

With the noise and flood of information on the networks, don’t let your clients get lost in the social shuffle. Here are easy ways to stay connected with clients in meaningful ways.[read more]

Why Michael Izza's vision is flawed

October 28, 2007 by Dennis Howlett

Late last week I watched Michael Izza's video webcast interview where he discussed the future of ICAEW. For those not familiar, Michael is CEO ICAEW. I should preface by saying that in recent months I've become increasingly impressed with the way Michael is trying to position the Institute as a premium brand and the way he is roadmapping...[read more]