Analytics

Why do we have to keep up with that constant urge towards busyness (and bursting online activity) vs. pause, reflection and adding relevant value where it may apply into the overall conversation? Haven’t we learned from the recent past? I mean, haven’t we learned that social networking tools are just not another marketing channel, but purely a conversation amongst peers on a common interest and with a strong urge to connect further along?[read more]

There is palpable tension in the air for B2B Marketers this year. The need to know and the need to get results creates mounting pressure. When first quarter results may not have been as expected, it is bound to cause some to push the panic button. It can become a fire drill.[read more]

Just because a company does not have a dedicated presence for customer service on social networks doesn’t mean that customers understand the difference. To everyday consumers, a Facebook page or a Twitter handle is the brand. Customers do not see silos, they see one company.[read more]

Facebook ROI tracking

When you have a really important blog post, article or landing page that you want many people in your Facebook community to see, you should share the link in a post and then promote that post. Here's a simple 3-step guide to tracking the ROI of your Promoted Posts on Facebook.[read more]

Watch the webinar replay:Download the slides: Evaluating Your Social Listening Tools: Is Your Social Media Analytics Solution Working for You? | Webinar Replay from Social Media TodayAbout the webinar:Sponsored by You're now generating mountains of data with your social media efforts and your team has been producing actionable reports...[read more]

eCommerce

If the $42.3 billion spent online this past holiday season has taught retailers anything, it’s that capturing customers—and their dollars—online is crucial. But online is a big place. And mobile, which can seem like an entirely different universe, looms ever larger. So where to even start?[read more]

The customer expectation that brands will be on all social media and customers' use of multiple channels to find product information are just too of the burgeoning trends on the web affecting business in 2013.[read more]

According to comScore, 40% of time on Facebook is spent on the News Feed. When a user logs in, there are normally many more posts than can fit in their “top news.” EdgeRank is an algorithm developed by Facebook that governs what is displayed — and how high — on the News Feed.[read more]

"Keep your friends close, and your enemies even closer." This is one of the most famous quotes of Sun Tsu, the ancient Chinese military general. Know your enemies even better than your friends, because in battle, knowing your enemy’s strategies and next moves provides the ability to launch a preemptive strike or at least to plan counter strategies to their next move on the battlefield.[read more]

image credit: worradmu/freedigitalphotos.net

In many ways, things are harder than they’ve ever been before for the 4.5 million SMB CEOs in the United States. Between tightened restrictions on bank loans, and rapidly-changing marketing best practices, the 50% of companies that survive past their 5-year anniversary are typically run by individuals that are both savvy and tenacious.[read more]

KPI / shutterstock

Too often when looking at a sales team’s success, managers only look at the actual sales. Of course, this is important—but the sale is a lagging indicator. So how, as sales leaders, do you create leading indicators, tracking the behaviors required today for sales tomorrow? The answer: KPIs.[read more]

content marketing science (posterize/freedigitalphotos.net)

Every interaction we engage in has an effect on our thinking and emotions. Your buyer personas don’t have to fall for your branded solution, but it’s in your best interest to try. Here are some scientifically proven ways to drastically improve the persuasiveness of your content marketing strategy.[read more]

attract fans / shutterstock

Facebook is a beast. Small business owners who attempt to tackle the beast have the best intentions in mind, but the beast inevitably wins and the small business owner gets lazy. If this sounds familiar, we’ve got your cure to improving Facebook engagement by truly understanding your audience.[read more]

The Social Command Centre—a kind of NASA Ground Control for social media hub teams in organisations—is an increasingly common sight these days inside large organizations. In reality though, having a whole bank of screens—I’ve seen as many as twenty—creates a wall of data that is sometimes very hard to analyse and understand without an army of community managers and data analysts.[read more]

MOBILE! It is what everyone is talking about, and for a good reason. Smartphones and tablets have changed the way that business can, and should be, connecting with consumers. Check out these 50 facts on mobile marketing in the presentation below by HubSpot, and see if you still think you have time to wait to develop your mobile marketing strategy.[read more]

digital measurement (image: Brad Barket/Getty Images for Hulu)

Nielsen may have been slow to adjust to the shifts in consumer behavior brought about by DVRs, Social Networks, mobile and online viewing, but they are now catching up: they will be rolling out Nielsen Digital Program Ratings, which will measure audiences for TV content viewed online.[read more]

One of the most amazing things to consider when discussing social media marketing ROI is the sheer variety and volume of different types of ROI based on activities undertaken via social media engagement and blog marketing.[read more]

Digital statistics for Mother's Day

Moms are adopting new technologies faster than the average American. We've compiled the following facts and fictures to educate agencies and marketers about this key audience, the digital mom, so they can make the best strategic decisions for their brands.[read more]

Everyone needs to feel like what they’re doing is making a difference. In work, we need to feel like an important contributor to the success of the company. We donate our time to help others in need. And online, we offer our opinions and reviews to contribute to a conversation. In social, it’s called “engagement”, to describe when you actively participate in groups instead of just joining them and passively watching from the sidelines.[read more]

At some point or another, we’ve all heard people spout off about the “death” of social media. One day someone announces a boycott of Facebook, Twitter, or Pinterest -- the next day, the social network is growing exponentially. So how should you, as a savvy inbound marketer, make sense of it all?[read more]