trolls
Seven Tips for Dealing with Online Trolls
People get behind their computer screens and say things to other human beings they’d never say in person. Like “real life” bullies, trolls need to get a rise out of their victims if they are to enjoy the interaction. If you spend any time online, you will eventually have trolls and anonymous people attack you. They will make you angry and emotional. They will get a rise out of you.[read more]
Troll Fighting Tips and Tricks: The Hall of Shame
Having troll trouble online? Trolls have been with us from the day that computers were linked together and that online anonmity was made possible. As more and more people adopt social networks, encounters with these seedy denizens of the web rise in frequency, tainting many a person's first forays into online spaces. Here is a field-tested technique for dissuading trolls in forums and social networks.[read more]
Community Management: Key Considerations
Community management / shutterstock
Does your community have too many rules? Are you a community manager always setting up rules to prevent or stop things from happening on a repetitive basis? Are you constantly upgrading the penalties? Don't let community management destroy the community itself.[read more]
Social Media Marketing "Expert" Advice That Will Send Customers Fleeing
As social media proliferates and it becomes ever easier for people to self-publish, so the threat of misinformation increases. Don’t believe all of the advice that you read just because it is published on a popular blog or is written by someone calling themselves an expert.[read more]
Don't Feed the Trolls
If you have anything that allows the anonymous public to send you input, it is bound to happen. I'm talking about trolls. Those rabble-rousers of the Web, the ne'er-do wells, the obnoxious jerks and put-downs. How is one supposed to deal with them?[read more]
Are We, Social Media Professionals, Destroying Social Media?
The reality is brands are becoming the trolls, or spammers (at least in the way they do it today), which will hurt the social networks we use and cause people to find alternative places to track and participate in conversations.[read more]
Trolling: An Age-Old Problem That's Not Getting Better
The history of trolling very closely parallels the growth of the Internet – it is about as old as the idea of the Internet itself. Trolls were noted in the BBS (Bulletin Board Systems) and early Usenet topic forums that predated the Internet. Likewise, as social networks and user activity have surged online, the volume and severity of trolling behavior has increased worldwide.[read more]
How Trolls Wreak Havoc For Users and Site Owners
Recently, we have seen that abusive user actions have caused major pains for online communities and brands. Here's the scoop on some of the most infamous trolling.[read more]
Facebook’s New Target Group: Trolls?
Trolls are basically the only audience on the web who do not have a specialized social network, simply because it would not make sense. A place where trolls are among their own kind has no thrill or advantages for the average troll. But, if Facebook can offer distinct advanced functionality for the troll, while still maintaining the functionality for the average user[read more]
Beating Social Media Trolls
Anyone who engages online – both individuals and brands – is at risk of becoming the victims of trolling. Here are some top tips to help you avoid being a victim...[read more]

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