John Coates
John Coate and the WELL: Looking Ahead by Looking Back at an Early Online Community
There are core principles about online community that John Coate's body of work reminds us are a fundamental part of whatever flavor of online community building we do. Starting in 1992, and revised twice since, Coate's wrote an essay called "InnKeeping in CyberSpace" which still serves as an up-to-the-minute guide to online community best practices.[read more]
Social Media Today

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“Thanks Jennifer for the useful info!I have a question about Influencer use of social media, and specfically Facebook. What is Facebook currently doing well to allow Influencers to effectively spread their content? If Influencers had a wish list for new Facebook features geared specifically to them, what would they be asking for?Twitter has captured the real-time conversation as its primary value ...”
“Stephanie, good piece on the marketing genius behind the Kardashians. And I was pleased to see you give the credit for managing the social media where it belongs, Jenner Communications. Granted that's the family company but still they employ pros that know what to do and how to make it all come together.Well done.”