VIRCOMM Summit
John Coate and the WELL: Looking Ahead by Looking Back at an Early Online Community
There are core principles about online community that John Coate's body of work reminds us are a fundamental part of whatever flavor of online community building we do. Starting in 1992, and revised twice since, Coate's wrote an essay called "InnKeeping in CyberSpace" which still serves as an up-to-the-minute guide to online community best practices.[read more]

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“Jacey, This is an interesting article. Having been in sales for a very long time (20+ years), I can agree that cold calling is challenging. Your statement that people are now doing more research online, and in many cases do not even engage with a company's sales team until they are way into the sales process (that's a stat from a Forrester report somewhere... and I can personally ...”
“I think that this is a very fascinating acquisition for Yahoo. I am wondering how differently Tumblr is going to be now that it is the property of Yahoo, and how it will affect those who main marketing strategy is through Tumblr. I am also thinking about how...possibly if...Yahoo can implement the features of Tumblr on their website. I will definitely be keeping my eyes on this story and look out ...”