pr
Sharing is not giving: Facebook's IPO and the world we'll live in
Facebook's IPO must be understood as a bone-of-contention of the Apple, Microsoft and Google APP war. Sharing used to be a positive attitude; it could well be the fastest way to give up our freedom. [read more]
Social Media is Still Media: Why Marketing Alone Shouldn't Drive Social
Social media is more than just a marketing tool, however, and sequestering your initiatives in one department is doing your brand a disservice. Social media is a hybrid vehicle that can benefit many initiatives within your brand. It isn't limited to only marketing, and in fact, limiting your social media efforts to marketing messages can often backfire. [read more]
Social Rebound: WeightWatchers® Tip-Off Foul
Based on early social listening about the full drag campaign, Barkley isn’t completely out of bounds. Even if the lip gloss and eye makeup throw men off, the NBA star flirtatiously re-assures them all with the humorous line: “But my eyes are pure guys.” [read more]
A Strong Cast of Characters is Vital to Telling Your Company’s Story
While the premise of a story might be the impetus to take a book off the shelf, it is the characters that keep you turning pages. And this idea of having a strong cast of characters is just as important in PR, an industry that is quickly being transformed from a group of news release-pushers into one of storytellers. [read more]
In Crisis, Be Quick—But Don’t Hurry
In crisis, organizations that don’t have a plan for digital communications are playing catch-up. Hurry intensifies risk. The quickness you develop investing in planning and training keeps you ahead of the crisis. You know the signs. You are listening, you have a plan. You’ve practiced. Quickness in crisis is a necessity. [read more]
Social Media Breeds PR Laziness
We’re approaching social the same way we’ve always done things. We’re collecting fans and followers and circles like they mean something to business growth. We’re inventing auto direct messages that are overtly sales-y. We’re claiming there is no ROI on awareness…you either have it or you don’t and PR is one way to help you achieve it.This is baloney. [read more]
Real-time journalism means new opportunities for PR pros.
oday's real-time journalism means there is room for anybody to add their take to breaking news stories simply by blogging or tweeting or commenting. But you've got to be quick. Review cycles usually mean failure. For PR pros, this is not endless pitching on your timetable. [read more]
When PR Nightmares Strike, Social Media Can Save Your Business
As a business owner, you have access to the same tools that your customers do. You can create a video and post it on YouTube, write a post and publish it on your blog, even send out a tweet or create a status update. Sometimes all it takes is a moment to do these things, but they can have a tremendous impact on your customers and future customers. [read more]
Who Needs the Press to Make Sure a Press Release Gets the Word Out?
This morning I learned that Vocus, the public relations services company, has acquired email marketer iContact. That Vocus would add email marketing to its portfolio is interesting enough, but for now, let’s focus on how I found out about the acquisition. Not too long ago, I would have read about it in the business section of my daily... [read more]
Turn Negative Online Comments into Business Opportunities
Have you heard the phrase: “Any publicity is good publicity” before? It’s commonly used in the entertainment industry to refer to actors who are in the press because of something bad they have done. While not necessarily how the actor may wish to be represented, being in the press means exposure. Exposure translates to opportunities... [read more]
The Trouble with PR Links
There has been a great deal of chatter in the search community about PR vs. SEO, or how PR campaigns can supplement the link building done by SEO. The idea that a PR campaign can take the place of an SEO campaign is simply not true. [read more]
Another Hashtag Gone Bad
The online anomaly, or "bashtag" as Mashable is calling it, is causing PR professionals and community managers to re-think the idea of fan engagement on Twitter. The 140-character giant has become a bullhorn of customer experience, both good and bad. But, the backfire is a result of mistaken concepts by PR and new media folks, and could have been avoided. [read more]
Novo Nordisk Handles Paula Deen Reactions on Facebook
I received this interesting clip from a friend. Novo Nordisk fans were reacting negatively to the Paula Deen deal on Facebook, but some advocates stepped in to defend the brand without brand interference. Below, you'll see that the Novo Nordisk community manager "played it cool" by only reminding the fans of the FDA guidelines. Good... [read more]
Brands & Agencies Need To Consider Integrating PR & Search Alongside Social Media for 2012
Overall, the fact is simply that social media is growing up as a discipline in its own right. With brands continuing to invest heavily, including the mainstream, as well as early adopters, it seems highly likely that next year brands and their agencies will need to ensure that their activities across the areas of print and online PR, search and social media are working together, not the stand alone approach adopted by many at present. [read more]
Ron Paul: Live by the Internet, Die by the Internet
So Ron Paul made the bigtime today: a feature in the New York Times. What about? Those little newsletters that came out in his name a couple of decades back. You know, the ones that (among other things) predicted an upcoming race war and “contain[ed] bigotry against black, Jews, and gays and an obsession with conspiracies.” Perhaps the... [read more]
Using Social Media In Crisis: A Study from Penn State
"In looking at the pattern of how social media was used at Penn State in the first ten days of the crisis, there are some good takeaways for organizations..." [read more]
How Would You Grade Penn State's Use of Social Media in Crisis?
" As this crisis builds momentum, social media becomes the go-to destination for fans and concerned citizens that are angry, hurt, confused, and looking for answers. After an initial analysis of Penn State's use of social media in crisis, I thought it might be interesting to grade their responses. " [read more]
What Does Social Media Mean to Your PR and Communications?
"At the Social Media Marketing and Measurement 2011 conference in London last month, I sat down with Gemma Screen of SiftMedia who interviewed me about social media and PR for the MyCustomer.com website." [read more]
3 Social Media & PR Tips for the Best Buy Ethics Blog
John Cass discusses the Best Buy Ethics Blog and culls 3 tips by social media mavens for PR success [read more]
9/11 Anniversary Offers a New Set of Social Media Challenges
Some ideas on appropriate treatment and acknowledgement of the tenth anniversary of the 9/11 attack. Some things to consider. [read more]
Jonathan Salem Baskin is an author who writes a regular column on Advertising Age & posts on his award-winning blog. More »
John Bell heads up the 360° Digital Influence team & teaches graduate studies in Digital Influence at Johns Hopkins University. More »
Don Bulmer is Vice President of Communication Strategy at Royal Dutch Shell More »
John Byrne is chairman & editor-in-chief of C-Change Media Inc. & the author or co-author of eight books. More »
Gini Dietrich Gini Dietrich is the founder and chief executive officer of Arment Dietrich, Inc. More »
Vanessa DiMauro is the CEO of Leader Networks & has been creating successful online communities for over 15 years. More »
Maggie Fox is the founder and CEO of Social Media Group & was named one of the Top 100 Marketers in Marketing Magazine. More »
Laurent Francois I lead the marketing&development hub @ Express Roularta Services, a media company. I focus on 2 main brands (L'Express, More »
Rachel Happe is a Co-Founder and Principal at The Community Roundtable & a blogger at The Social Organization. More »
JD Lasica is a consultant who is considered one of the leading authorities on social media & user-created media. More »
Brian Solis s author of Engage and is recognized as one of the most prominent thought leaders & authors in new media. More »
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About Social Media Today




















“Up until this point we have always understood content through the lens of the distribution channel it sat within. The channel, in fact, gave its name to the content (TV is a form of distribution but we think of it as a form of content) - or, as per your reference to McLuhan, "the medium was the message". The social media revolution is all about the liberation of content from its means ...”
“Alternatively, and this is what I believe, GM is simply not very good at Social. The easiest way out of that situation might well be to blame the tools, rather than the craftman. From what I've been observing, GM has been using Facebook, and especially their brand pages, as little more than a glorified megaphone. ”