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How to Handle Awkward Situations on Social Media: A Bank of America Story

February 10, 2014 by Esmeralda Portillo

Bank of America and PR

Companies are constantly learning how influential social media can be, and no company knows that better than Bank of America this week. On February 6th, 2014 the @BofA_Help Twitter received a very interesting tweet from a user named Lisa McIntire.[read more]