etiquette
9/11 Anniversary Offers a New Set of Social Media Challenges
Some ideas on appropriate treatment and acknowledgement of the tenth anniversary of the 9/11 attack. Some things to consider. [read more]
If Facebook Were High School...!
"Last year, I had a request from the boy who sat behind me in high school. I accepted. We were always civil and polite to one another at school but were in different friendship groups so never really interacted. To my surprise, he immediately started talking to me, "long time no see, how are you?" etc. This year we celebrate our first anniversary." [read more]
Rules of Etiquette on LinkedIn Groups
LinkedIn Groups is a feature of the popular business professional social network that creates a community around a common interest for its members. Groups have grown immensely popular and have provided a forum for LinkedIn members to interact, share ideas and demonstrate thought leadership on various subjects. Like many social networks... [read more]
What is Proper Social Etiquette?
The consumer experiences your brand through multiple channels. They experience it when they visit your branch or store, your ATM's or kiosks, when they speak to your people, & even when they click around on your site. How you speak, what you say, & how you respond go a long way in building your brand. Social media is no... [read more]
Social Media and Common Courtesy
Update: I wrote this over a year ago. I spent a good time away from Twitter and honestly, started weaning out folks I followed, based on this post. With even more social sites to choose from, I've realized how important this still is today, in 2012.This is more of a personal rant, and possibly a learning about social... [read more]
Karma, Etiquette and Your Online Brand Reputation
Anything that is posted online can always come back to haunt you in the future. I'm starting to see bloggers who feel that they can become more successful when they taunt and bully others in a public setting. These individuals, whom I won't name, can justify their blog posts based on facts uncovered online. The problem is that they don'... [read more]
10 things your grandmother can teach you about social media
Social media isn't something we have to learn. We just have to apply what we already know to a new social environment. The same personal qualities and social skills that you (hopefully) learned growing up are what will make you successful at social media. Here are 10 things an older relative probably told you at some point that you can... [read more]
Jonathan Salem Baskin is an author who writes a regular column on Advertising Age & posts on his award-winning blog. More »
John Bell heads up the 360° Digital Influence team & teaches graduate studies in Digital Influence at Johns Hopkins University. More »
Don Bulmer is Vice President of Communication Strategy at Royal Dutch Shell More »
John Byrne is chairman & editor-in-chief of C-Change Media Inc. & the author or co-author of eight books. More »
Gini Dietrich Gini Dietrich is the founder and chief executive officer of Arment Dietrich, Inc. More »
Vanessa DiMauro is the CEO of Leader Networks & has been creating successful online communities for over 15 years. More »
Maggie Fox is the founder and CEO of Social Media Group & was named one of the Top 100 Marketers in Marketing Magazine. More »
Laurent Francois I lead the marketing&development hub @ Express Roularta Services, a media company. I focus on 2 main brands (L'Express, More »
Rachel Happe is a Co-Founder and Principal at The Community Roundtable & a blogger at The Social Organization. More »
JD Lasica is a consultant who is considered one of the leading authorities on social media & user-created media. More »
Brian Solis s author of Engage and is recognized as one of the most prominent thought leaders & authors in new media. More »
- YOU
- David Amerland
- Jay Baer
- Rohit Bhargava
- Andre Bourque
- Sandy Carter
- Vanessa DiMauro
- Debra Ellis
- Paul Fabretti
- Cliff Figallo
- Maggie Fox
- Brad Friedman
- Urs E Gattiker
- Paul Gillin
- Zohare Haider
- Rachel Happe
- Shel Holtz
- Edwin Huertas
- John Jantsch
- Beth Kanter
- Sandy Miller
- Rohn Jay Miller
- Pam Moore
- Steve Olenski
- Brett Relander
- Eric Schwartzman
- Brian Solis
- Hollis Tibbetts

About Social Media Today





“Up until this point we have always understood content through the lens of the distribution channel it sat within. The channel, in fact, gave its name to the content (TV is a form of distribution but we think of it as a form of content) - or, as per your reference to McLuhan, "the medium was the message". The social media revolution is all about the liberation of content from its means ...”
“Alternatively, and this is what I believe, GM is simply not very good at Social. The easiest way out of that situation might well be to blame the tools, rather than the craftman. From what I've been observing, GM has been using Facebook, and especially their brand pages, as little more than a glorified megaphone. ”