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5 Great Examples of Real-Time Social Media Marketing

February 22, 2014 by Hassan Bawab
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Real-Time Marketing

"You can still dunk in the dark," said the tweet heard 'round the world during the 2013 Superbowl blackout. It was the ultimate example of a brand using social media to respond to real-world happenings in real-time. It was enormously popular.[read more]

4 Basic Methods to Measure Your Real-Time Social Media Customer Service

January 4, 2014 by Sofie De Beule

Social Media Customer Service

When it comes to social media customer service, the voice of the customer is heightened nowadays. More and more people take to social media to make a complaint. This evolution presents a challenge: how can a company deal with these 'issues' and still create a personal customer experience?[read more]

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Social Media - the 21st Century News Source

March 22, 2012 by Debbie Lawrence

Social media is not only changing the way we learn but what we are learning as well. According to the 2011 State of the News Media report from the Pew Research Center, only 40 percent of people say they get their news from newspapers, compared to 46 percent who get their news online. Th real-time news sources such as Facebook and Twitter combined with the hundreds of millions of users, this statistic isn't too farfetched to believe.[read more]

Social media as it happens

October 13, 2009 by Dirk Singer

Check out this living social media count by blogger Gary Hayes - really amazing. For once, no further comment needed! Link to original postLink to original postLink to original post[read more]

 
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