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"Are Social Media and Community Management the Same Thing?", from AOL and Internet Week New York

May 22, 2013 by Adam Chapman
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On Tuesday AOL hosted a Social Media Salon for Internet Week New York where the differences between social media and community management were discussed.[read more]

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Social Advocacy & Politics: No Jokes for Congress (Especially Not on Twitter)

May 21, 2013 by Alan Rosenblatt
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Marcy Kaptur (D-OH9) tweeted a joke from the White House Correspondents Dinner. But then she erased it 8 minutes later. What if more members of Congress could embrace the boldness of a funny tweet, without running away from it as if scared of their own shadow? We might see more real discussions among our elected officials as they work to solve our very real problems.[read more]

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"Creativity in 140 Characters" - Guy Yalif and Internet Week New York

May 21, 2013 by Adam Chapman
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As of today, Twitter sees 200 million plus monthly active users globally, and 120 million plus active mobile users monthly. Together they’re tweeting a billion tweets every two and a half days, but Guy Yalif, Head of Global Product Marketing at Twitter, said it’s the kinds of tweets that matter, not the volume.[read more]

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What Would Happen If Every Employee Had Admin Access to the Corporate Social Media Accounts?

May 21, 2013 by Steven Shattuck
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For most small B2C establishments, particularly brick-and-mortar retail and dining, social media presents a challenge in terms of authenticity, timeliness and scale. Casey at the pizza place is able to capture pure moments as they happen and deliver them to his online audience, such as a toddler enjoying a slice while wearing a Superman cape.[read more]

How Much Is an Engaged Social Customer Worth?

May 20, 2013 by Adi Gaskell
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Last year an employee was sued for taking the Twitter followers he’d amassed with him when he left his company. The case focused attention on just how much a Twitter follower was worth. Suffice to say that since then, a good deal of effort has gone into highlighting just how many followers are fakes. So it’s clear that not all followers are of equal value to you.[read more]

Shortcuts to Help Speed Up Your Social Media Browsing [INFOGRAPHIC]

May 19, 2013 by Mark Scott
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The infographic shows you keyboard shortcuts for Facebook, Twitter, Google+ and YouTube. This will help you save time and less clicks of the mouse![read more]

Promoting Content with Google+

May 18, 2013 by Mike Allton
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promoting with Google+

Many bloggers stop the promotion of their content at Facebook and Twitter. Google+, however, has broadcasting components that can make the promotion of content easier and can create more interactive reader experience.[read more]

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The TweetDeck Fiasco

May 17, 2013 by Vishal Pindoriya
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Earlier this month, Tweetdeck ended support for Facebook feeds, becoming essentially nothing more than another Twitter client in an already overcrowded field, which doesn't make a whole lot of sense to start with. To make matters worse and even more bizarre, they pulled their apps from Android and iOS and ended the TweetDeck AIR client. So, to put this in a nutshell, they are now essentially a Twitter client which doesn't even operate on mobile devices. Seriously?[read more]

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Yahoo! Integrating Tweets into its Newsfeed

May 17, 2013 by Alex Baker
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In the latest in an ongoing series of moves to shake things up, Yahoo announced a new partnership with Twitter Thursday that will see select Tweets being folded into the Yahoo newsfeed.[read more]

Tweets with Exclamation Points Get More Retweets!

May 17, 2013 by Tatiana Aders
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Social marketing scientist Dan Zarella just released data that shows how including exclamation points in your tweets earn more syndication (Retweets) but less clicks.[read more]

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How to Use Twitter for B2B Lead Generation

May 17, 2013 by Lizzie Maldonado
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A recent study shows Twitter outperforms LinkedIn and Facebook 9 to 1 for lead generation. For B2B marketers, that's a big deal. Here's a quick guide on getting the most out of your Twitter for lead gen campaign.[read more]

Survey Reveals Having Facebook Fans Tops SMB Wish List [INFOGRAPHIC]

May 16, 2013 by Andre Bourque
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When it comes to growing business, business owners perceive having 2 million engaged Facebook fans more valuable than a Super Bowl ad, and far more desirable than having the same number of Twitter followers.[read more]

How to Get the Best ROI From Social Media

May 16, 2013 by Martin Jones
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ROI from social media / shutterstock

How much of your social media traffic is bringing about real return on investment (ROI)? And if the answer is "not much," then what can be done about this problem? Getting more results from social media can be difficult. Here are a few tips that may help.[read more]

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Twitter and Vine Used to Broadcast Live Surgery [VIDEO]

May 15, 2013 by joan justice
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PAO performed at Spire Bushey

Very recently in the UK, Spire Bushey Hospital in Watford used Twitter and Vine to tweet and video live surgery in the OR for educational purposes. Mr Aresh Hashemi-Nejad, an orthopaedic surgeon at Spire Bushey, performed a Periacetabular Osteotomy (PAO), a complex hip operation.[read more]

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Social Advocacy & Politics: A Virtual Political Debate Via Twitter

May 14, 2013 by Alan Rosenblatt
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Joe Kyrillos kept asking his opponent Senator Robert Menendez (D-NJ) to debate him last summer, but Menendez wouldn’t do it. So when Menendez announced he was having an #AskMenendez Twitter town hall, Kyrillos, with the help of the Heritage Foundation Action Fund, announced he was going to use #AskMenendez to have a virtual debate.[read more]

Steps to Protect Your Social Media Account from Getting Hacked

May 14, 2013 by Rebecca Her
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As you may have heard by now, The Onion recently became the latest in a string of large news organizations to be attacked and have their Twitter hacked by the Syrian Electronic Army. They were able to regain control fairly quickly, but in a surprising twist, they also decided to publish a blog post detailing how their security was breached.[read more]

The Best of the Least Engaged Brands on Twitter

May 14, 2013 by Gini Dietrich
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A couple of weeks ago, Brian Tudor tweeted DJ Waldow and me and said, “What makes an engaged brand on Twitter?” We had a back-and-forth discussion about what it entails: Conversation, shares, retweets, and shares of others’s content. Brian said, “Okay, then. Why does Nestivity say the 25 most engaged brands on Twitter do none of those things?”[read more]

7 Out-of-This-World Lessons from Astronaut Chris Hadfield's Social Media Success

May 14, 2013 by Matthew Peneycad
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Chris Hadfield

Astronaut Chris Hadfield has successfully returned from a 5-month mission as commander aboard the ISS and has undoubtedly inspired a generation through his unprecedented use of social media and content creation. If you haven’t followed his exploits, not to worry, he has bestowed upon us an absolutely amazing library of content on Facebook, Twitter and YouTube.[read more]

Buffer for Twitter and Facebook Gets Better

May 13, 2013 by Mike Allton
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One of the truly killer apps for social media management is called Buffer. If you're not familiar, the idea is that, using Buffer, you connect your Facebook, Twitter and LinkedIn accounts, and set schedules for each account. You can then add links to pages or stories, or craft status updates, and allow Buffer to publish those updates according to your predetermined schedule.[read more]

How Quebec City Crowdsources Locals To Promote Its Destination

May 13, 2013 by Frederic Gonzalo
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On a new microsite, locals (and anyone who’s been to Quebec City, really) are invited to share their secrets, hidden gems or favorite spot, activity or restaurant in the city. It’s an innovative way to embrace collaborative platforms, simple and user-friendly.[read more]

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