Help Desk Revolution Infographic
The social help desk is the modern help desk, one that offers new ways for businesses to connect with their customers. As customers increasingly turn to social networks for customer service, the social help desk improves the speed and quality of responses, so that they can provide the highest level of customer support.
With 82% of 18-29 year-olds utilizing a form of social networking today, the expectations of how businesses communicate with their customers is quickly changing. Learn how social networks have impacted customer service with our Social Help Desk Revolution Infographic that we created.
Click on the image to see the full infographic, or click here.
Alyson directs content strategy on the Nimble team. She spent many years writing and editing at her own company, A Woman of Letters. An active volunteer in her small Massachusetts town, she serves as a Library Trustee and has spearheaded municipal building and renovation projects.When she has time, she tells personal stories on her blog, http://www.pilgrimssoul.blogspot.com/
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