The Social Media paradox is worthy of a Zen koan. Companies who engage in social media frequently fail (Blackberry, NetFlix and Unilever’s Ragu immediately spring to mind) and companies which don’t also achieve social media fails (PayPal, Virgin America and GoDaddy to mention but three).
If that weren’t enough there is another paradox to contend with. Social Media interest in terms of reporting, news coverage, speculation and marketing accounts for – at a guess – 80% of the noise about 21st century marketing yet according to a Pew Internet and American Life Project report search and email trump it by over a 30%.
There is now a third paradox I will throw in the mix and this has to do with the lifespan of a social media post. A well-received Facebook post which gets reshared and gets a few score ‘Likes’ has an average lifespan of three hours before it gets so buried in the stream that it’s lost forever. A popular Tweet has about two hours before it too gets crashed by the sheer volume of Tweets going through the micro-blogging site. This locks social media marketers in an endless campaign of promotion and re-sharing in order to maintain their social media status.
When you compare this to search where each article written and every piece of information placed on a website counts on a cumulative basis, you have to ask, why bother?
Well, here’s the thing. Search, increasingly, is nuanced by social media. The socialisation of content (which is the bulk of what social media marketers post) contributes, significantly to website ranking which then leads to higher volumes of traffic and better search results. Social media then, albeit at a stretch, is search engine optimization (SEO) which, by its very nature is more accessible and thereby more popular than SEOs more arcane and decidedly unsexy practices.
Here’s where Google Plus steps in
Until recently when it came to socialising your website and its content you were bound up in a constant cycle of Tweets and Facebook postings. These pushed your content to the attention of Google and made your online presence look bright and shiny. Google Plus offered a slightly better deal in that, being a Google property, it was totally transparent to Google search. Posts there got indexed quickly offering a real shortcut to search indexing but that was it.
Google’s announcement, however, of full integration of Google Plus in search is a real game changer. Here’s how:
1. Personalisation – This is a big imperative in search and it has been on the cards for some time. It will take social sharing out of the social network content (where it is ephemeral) and give it lasting impact right on the Google search page.
2. Socialisation – Now your social media marketing efforts are never lost. While they may not be instantly visible on Google Plus they exist in the Google Search Index and they are poised to bear fruit for the right search query.
3. Localisation – This is the third of the Google SEO initiatives the search engine has been working on for some time. Now with long-lasting social media sharing in the index, social media marketers will get the chance to work in locale with their clients which will start to bear fruit in Google local search results.
When it comes to social media it has always been about search. The integration of Google Plus in the search results simply makes it official.
Google Plus Brings Social Media to the Heart of Search
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Mac Ocampo SQB said:
Great insights on G+, David. Google+ will really ace it with Localization.
The Future of Marketing (3429)
Jonathan Salem Baskin is an author who writes a regular column on Advertising Age & posts on his award-winning blog. More »
John Bell heads up the 360° Digital Influence team & teaches graduate studies in Digital Influence at Johns Hopkins University. More »
Don Bulmer is Vice President of Communication Strategy at Royal Dutch Shell More »
John Byrne is chairman & editor-in-chief of C-Change Media Inc. & the author or co-author of eight books. More »
Gini Dietrich Gini Dietrich is the founder and chief executive officer of Arment Dietrich, Inc. More »
Vanessa DiMauro is the CEO of Leader Networks & has been creating successful online communities for over 15 years. More »
Maggie Fox is the founder and CEO of Social Media Group & was named one of the Top 100 Marketers in Marketing Magazine. More »
Laurent Francois I lead the marketing&development hub @ Express Roularta Services, a media company. I focus on 2 main brands (L'Express, More »
Rachel Happe is a Co-Founder and Principal at The Community Roundtable & a blogger at The Social Organization. More »
JD Lasica is a consultant who is considered one of the leading authorities on social media & user-created media. More »
Brian Solis s author of Engage and is recognized as one of the most prominent thought leaders & authors in new media. More »
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