I was at the new JetBlue terminal at JFK last week.  Overall, very nice.  However, I did have one concern, and knowing that JetBlue used twitter, I decided to text them a quick comment. Within minutes I had a response.

I have to tell you how satisfying it is as a customer to be ...


Dave Carter of Awareness shares his thoughts on Enterprise Social Media, Web 2.0, Office 2.0, Enterprise 2.0 and global participation on the internet in general.