The War on Social Media
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Siemens Sponsors The Energy Collective - September 1, 2009
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RichardStacy said:
Jerry,You are right in that companies and governments will try to co-opt and contain social media. However, in line with Justin's comment, they will ultimately find that the social media revolution can't be contained. This is because the shift inherenent in social media is enormous - it is the separation of content from its means of distribution ( http://richardstacy.com/what-is-social-media/ ) and the emergence of as whole new way of managing and mediating information as a result. This will be a way based around process, rather than institutions ( http://richardstacy.com/2009/06/05/andrew-keens-head-and-the-shift-from-... )- which is why the process of journalism will remain important (as you say) but it is wrong to say this will be the responsibily of journalists and/or the media institutions that are their homes.
Clay Shirky has looked at the whole question of suppression / co-option of social media - primarily by governments. His conclusion - the only way to do it is to turn off the internet - which is, of course, the approach the Chinese government has taken at times. Restriction of access to the network is therefore where the real threat lies.
SteveDodd said:
Although I agree that many companies are begining to experiment with the Social Web at work. However, there will be a breaking point when security breaches through questionable systems cause networks to fail, personal data to be stolen and corporate intel leaked. We went through the same pattern as the internet itself evolved through Web 1.0. Once the experimentation is done, things will settle into a good blend of social responsibility and corporate governance. And then, when Web 3.0 hits, we'll be at it all over again.DannyBrown said:
Social media has always just been a tool, Jerry. It's not this life-changing medium that media and advertising and the likes have been waiting for; it's simply part of that process, but one that makes communication just a little bit easier.I see ESPN and the US Marines as simply setting employee guidelines. Much like any employer does on any given day offline as well. Certain companies like employees to behave in a certain manner. Is this right or wrong? That depends on your point of view.
I don't think it's a "war" on social media as much as it's a reminder that, like it or not, if you work for a company you have to represent them properly at all times. If ESPN and the US Marines feel this is by regulated use (or non-use) of social media, fair enough.
JerryB said:
Thanks for the thoughtful comments. I largely agree with you, Justin, that the internet has produced disruptive technologies that allow individuals to circumvent the normal distribution channels--if they are willing to take the risk. A 20-second clip that made it out of Iran yesterday showed thousands of people marching to protest I'm-a-Dinner-Jacket's swearing in. What made it truly remarkable was that they were all holding cellphones aloft taping the procession as they marched. They seemed to be saying to the authorities "you can stop some of the messengers but you can't stop the message. There are too many of us. At least one of us will get this video to the outside world." I disagree slightly with your characterization of newspapers; they are, indeed, in the distribution business and that part of the model is becoming increasingly irrelevant. But, they are also in the news gathering and vetting business and in the nasty world of online political propaganda, someone has to try to be the trusted arbiter of what's true and what's not. That part of journalism is more crucial than ever.
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