The day social became anti-social: Trust, Ethics and Google Buzz
I'm going to write you a very personal, very less "Social Media Marketing" post than usual.
I'm going to tell you my feeling when suddenly, yesterday night, while I was connecting on GMAIL, I discovered the thousands of conversations through Google Buzz. Whereas I did not mention at all that I wanted this tool. Whereas privacy settings were about to be considered as hidden.
Suddenly, people got millions of other people views in front of them. The thing is that for the very first time, I did not control the hub I was: because Google did it for me.
Most of the time, something becomes Social when 2+ people decide to interact together. That's the difference between interaction & transaction. Interactions are interpersonal skills, transactions are mechanisms.
Yesterday, Google used my feeds, my network, to try to leverage buzz and impose a tool through a mechanical logic.
Mr Google, your Buzz tool is not social. It's the exact opposite of Social.
You tried to steal my social ownership. In an attention economics, it's probably the worst thing you could do. In terms of trust and ethics, it is the worst thing you could do.
Link to original post
Other Posts by Laurent Francois
Social Media: the Main Runway for Fashion Industry - February 6, 2012
Pinterest: When Curation Becomes Meaningful for Anyone - January 25, 2012
Why TV Is the Main Crossroad for Social Media - January 11, 2012
Social Media to Fight Against the Very First Social Fact: Suicide - January 5, 2012
2012 Sarkozy Campaign Weakness: Digital Communication - January 4, 2012
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LaurentFrancois said:
Hello Ranea,
No nothing. Weird, arrogant and against my privacy, I guess...
Jonathan Salem Baskin is an author who writes a regular column on Advertising Age & posts on his award-winning blog. More »
John Bell heads up the 360° Digital Influence team & teaches graduate studies in Digital Influence at Johns Hopkins University. More »
Don Bulmer is Vice President of Communication Strategy at Royal Dutch Shell More »
John Byrne is chairman & editor-in-chief of C-Change Media Inc. & the author or co-author of eight books. More »
Gini Dietrich Gini Dietrich is the founder and chief executive officer of Arment Dietrich, Inc. More »
Vanessa DiMauro is the CEO of Leader Networks & has been creating successful online communities for over 15 years. More »
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Laurent Francois I lead the marketing&development hub @ Express Roularta Services, a media company. I focus on 2 main brands (L'Express, More »
Rachel Happe is a Co-Founder and Principal at The Community Roundtable & a blogger at The Social Organization. More »
JD Lasica is a consultant who is considered one of the leading authorities on social media & user-created media. More »
Brian Solis s author of Engage and is recognized as one of the most prominent thought leaders & authors in new media. More »
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