Profile

Ashley Furness

Title: Market Analyst

Company: Software Advice

Points: 89

— Bio —

Ashley has spent the last six years reporting and writing business news and strategy features. Her work has appeared in myriad publications including Inc., Upstart Business Journal, the Austin Business Journal and the North Bay Business Journal. Before joining Software Advice in 2012, she worked in sales management and advertising. Currently, her research focuses on various topics related to CRM software, sales, customer service and marketing strategy.

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Posted: SXSW Interview with R "Ray" Wang: Building Customer Engagement Strategy [VIDEO]
Posted: Ready for a Dreamforce Ticket to Better Social Service?
Commented on: Innovations to Turn Social Media Listening into Customer Service Action
Hi Lien, Thanks for checking out the article. I'm always interested in learning about new software. Thanks for sharing! ...

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Profile

Ashley Furness

— Bio —

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