The State of Social Customer Service [Infographic]
During our research for The Social Customer 2012 (London) we’ve come across a lot of fascinating and surprising statistics. Never ones to miss an opportunity, our designers have knocked up a smart “State of Social Customer Service” infographic (below).
This is also featured on The Wall with some additional notes and commentary.
Click the image to enlarge it.
Having worked with clients as varied as British Airways, YMCA and Mecca Bingo over the past 12 years, Luke Brynley-Jones is one of the UK’s most experienced social media consultants. Founder of social media marketing blog and events company,Our Social Times, Luke is a regular conference host and speaker.
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