Marketing
"Creativity in 140 Characters" - Guy Yalif and Internet Week New York
As of today, Twitter sees 200 million plus monthly active users globally, and 120 million plus active mobile users monthly. Together they’re tweeting a billion tweets every two and a half days, but Guy Yalif, Head of Global Product Marketing at Twitter, said it’s the kinds of tweets that matter, not the volume.[read more]
The Final Countdown: Social Media and the Return of Arrested Development
All those emails, petitions, fansites, and even banana baskets played a role in bringing back the show by helping Netflix quantify the size of Arrested Development fandom. Netflix has wowed with its marketing campaign, a flurry of tricks (sorry Gob, illusions) that blur the line between reality and the show.[read more]
Social Advocacy & Politics: No Jokes for Congress (Especially Not on Twitter)
Marcy Kaptur (D-OH9) tweeted a joke from the White House Correspondents Dinner. But then she erased it 8 minutes later. What if more members of Congress could embrace the boldness of a funny tweet, without running away from it as if scared of their own shadow? We might see more real discussions among our elected officials as they work to solve our very real problems.[read more]
The Big Brand Theory: How the Mayo Clinic Became the Gold Standard for Social Media in Healthcare
When asked what was the biggest lesson learned at Mayo, Lee answered, “The biggest lesson is that there is really no substitute for valuable content. Patients want in-depth great content. Interaction is important, but really, you need great content.”[read more]
How Much Is an Engaged Social Customer Worth?
Last year an employee was sued for taking the Twitter followers he’d amassed with him when he left his company. The case focused attention on just how much a Twitter follower was worth. Suffice to say that since then, a good deal of effort has gone into highlighting just how many followers are fakes. So it’s clear that not all followers are of equal value to you.[read more]
The Danger of Facebook Ads That Mislead
I have been on a bit of a tear as of late on the topic of authenticity and ethics in social media. While this is a vital issue, I had intended to move on--and then I saw a Facebook advertisement that induced me to click. The experience I had with the Bank of America ad has returned me, once again, to the topics of ethics, authenticity and the danger of chasing "fans" rather than furnishing positive brand experiences.[read more]
3 Easily Overlooked Social Media Mistakes that Sabotage Your Results
Most social media campaigns are doomed from the beginning. Nothing you can't recover from. But if you start off on the wrong foot, then it's hard to convince others (or yourself) to keep persevering in the face of lackluster results.[read more]
7 Facebook Marketing Case Studies
Every day, businesses are inspired to bring creative marketing ideas to life on Facebook in ways that have a real impact on their bottom line. Many have discovered how to leverage their Facebook communities to strengthen brand loyalty and communicate directly with customers.[read more]
SMT Blogger, Former-Intel Social Guru Ekaterina Walter Joins Branderati
Happy to hear that long-time advocate for social, and true expert, Ekaterina Walter is moving to Branderati as their CMO and partner. Walter has longed been one of the leading voices for understanding social media marketing not as a question of platform or even tech alone, but as a way of creating a converation with real people,...[read more]
Smile! You are Your Brand Image
If you're using Facebook just to connect with family and friends, than it's not really for business use, and you can use a fun profile pic or whatever you'd like. Many people though will mix personal and professional use. For instance, you might have a Twitter account that you use to follow some celebs, as well as share business-related stories and articles.[read more]
10 Content Marketing Mistakes You Don't Want to Make
Nearly every business is attempting to become a content marketer. The idea is create original, compelling, helpful content to lead people to your business. But beware: a lot of marketers are making some serious mistakes.[read more]
How to Use Social Media to Get a Job [PODCAST]
Topics discussed include: Legal risks of identifying and screening candidates with social media.Keeping candidate research legal.When to review a candidates social media profiles.Legislative trends in social media governance.Findings of the Sources of Hire 2013 Report by Gerry Crispin and Mark MehlerBest practices for Twitter...[read more]
A New Social Media Muuver And Shaker
Is the world ready for another social media network? The folks at muvver think it is. "Muuver is a simple to use social app that let's you share your hypes and gripes, kudos & complaints, likes, and dislikes - about ANYTHING. muuver then takes your hype or gripe about an item and adds it to the 'item page' where you can see everybody else's posts who hyped or griped about that item."[read more]
The Social Contribution Index: A New Way To Measure Social Media Campaigns
The Social Contribution Index of a campaign can be defined as the relationship between the percentage of total mentions a campaign earns for a brand vs. the percentage of positive mentions that a campaign earns for a brand. It’s an excellent metric for understanding the effect that different campaigns have on the brand.[read more]
Your Facebook Page Has Been Banned!
Facebook Guidelines have always been a narrow lane and often overlooked by businesses. One misstep can send all your Facebook marketing efforts in a permanent tizzy and may also result in your page being banned or shut down![read more]
Social Media for Business: Do You Really Know Your Audience?
Your goal each day should be to inspire your audiences to connect with you with a goal of helping them achieve their goals. When you help them achieve their goals, you achieve yours by default. Inspire – Connect Achieve! Don’t make it more complicated than it needs to be. Got it?[read more]
The Half-Life of a Social Media Meltdown
The restaurant netted national attention, about 50k+ followers on Facebook, and – I can’t confirm this – but I’m sure they’re dining room is now full. Their website is so busy that it’s crashed. And so goes the half-life of the social media meltdown. Far from the howls and screams of the social media pundits, you’ll find that the episode was nothing more than a fart in the wind.[read more]
The Hero's Journey: My Take on What's the Future of Business
What makes Brian Solis' book most interesting is that it is a product informed by the very thing he is covering, namely, social and the Internet. It may be one of the first books which is a product of “the internet of things."[read more]
The Truth About How Branded Videos Go Viral
Many branded viral videos achieve that status by being supported by a sizable seeding campaign. When a video is produced, companies will invest huge dollars in paid media to drive views of their YouTube content, pay to have high-profile sites and blogs host the content, and will put PR initiatives in place to raise the profile of their content to garner more views.[read more]
The Most Social Companies in the Least Social Industries [INFOGRAPHIC]
One of the things I tell potential clients is that being social (e.g. actively using social media) in industries that are typically viewed as less of a fit for social media can be a great way to stand out, to show thought leadership and to reach new audiences (or your existing audience in new ways).[read more]

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“Jacey, This is an interesting article. Having been in sales for a very long time (20+ years), I can agree that cold calling is challenging. Your statement that people are now doing more research online, and in many cases do not even engage with a company's sales team until they are way into the sales process (that's a stat from a Forrester report somewhere... and I can personally ...”
“I think that this is a very fascinating acquisition for Yahoo. I am wondering how differently Tumblr is going to be now that it is the property of Yahoo, and how it will affect those who main marketing strategy is through Tumblr. I am also thinking about how...possibly if...Yahoo can implement the features of Tumblr on their website. I will definitely be keeping my eyes on this story and look out ...”