I recently had the opportunity to be interviewed for a California radio show with José Huitron of BIG Marketing Saturday. Within the interview José asks me some great questions about social media crisis management and what companies and organizations can and should do to begin to protect themselves with the right social media crisis plan.

Have a watch! This interview is packed with great tips and insights that you won’t want to miss!

Interview: Why Social Media Crisis Management is Critical to your Brand


The Social Media Crisis Academy
The SMCA is an online, all-inclusive training program that I’ve created for small to medium sized businesses. Within this four module training course you’ll learn the ins and outs of developing the right social media crisis plan for your company! Learn more about the SMCA by clicking here!