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Dachis Group: The Challenge of Measuring Social Influence With Big (Big) Data

Online social influence is one of those phenomena that are hard to define, but we “know it when we see it.”And social influence is even much harder to track than it is to define.  Businesses are becoming increasingly social in their marketing,...
Posted March 31, 2012 with 1,223 views     

ViDEO: Social Media & Egypt: One Year After The Arab Spring

Tarek Nasr runs a social media agency thriving in the middle of the biggest social media story of the past year.He is Managing Director and Founder of Planet360, one of the leading digital agencies in Cairo, Egypt.It was just over a year ago that...
Posted March 26, 2012 with 628 views     

The Mythology of Social Influence

 Social influence is the opposite of the weather.  Unlike the weather, everyone is talking about social influence–and it seems like everyone is doing something about it.Companies are springing up like ragweed everywhere in the “social...
Posted March 21, 2012 with 1,008 views     

SXSW: 'I'm Rudolph, I'm a 4G HotSpot...and I'm Homeless'

I returned last night from SXSW after six days to find a lot of news articles about the Bartle Bogle Hegarty's BBH Labs Wifi stunt gone bad.  If you haven’t caught up to this controversy, BBH Labs hired 14 homeless people in Austin to work as...
Posted March 14, 2012 with 845 views     

SXSW: Hey Beyond Behavioral, Can We Use DNA In Social Marketing?

A SXSW presentation took a dramatic look at a new kind of marketing that reaches far beyond behavioral understandings about people---looking at our personal DNA genome, and marketing to us as a result of this information that is literally in our...
Posted March 11, 2012 with 1,619 views     

Make Content Strategy the Foundation of Social Service Design

“Content,” as we create and distribute it today, has come to mean “published information.”  The problem with this is that it implies a passive, one-way experience.  We create content, distribute it, and the customer takes it in. ...
Posted February 22, 2012 with 860 views     

OMS Summit: Todd Wilms of SAP makes change by embracing customers--and executives

Todd Wilms has an interesting perspective on the effect of social media on corporations.  As a Senior Director in SAP’s 35-person social media team, he sees both the incredible velocity of change in communications and marketing that he says...
Posted February 8, 2012 with 203 views     

Google's Social Strategy Walks Same Thin Ice as Microsoft Windows 10 Years Ago

Ten years is a long time in the technology world, and it was more than ten years ago that Microsoft—then the dominant desktop technology monopoly—entered into a letter of consent with the US Justice Department and 19 Attorneys General from around...
Posted January 19, 2012 with 624 views     

Welcome to Web 3.0, The Contextual Web

“The Attention Internet” we’ve lived in for the past decade has been all about the business of amassing eyeballs at content sites, either through massive scale—Yahoo, AOL/Huffington Post, You Tube—or by providing search for content---Google, Bing,...
Posted January 6, 2012 with 2,801 views     

I Had A Dream and It Was All About How to Change Marketing

Tom Disch was my creative writing teacher at the University of Minnesota, a long time ago.  Disch went on to write acclaimed futurist novels like 334, and On Wings of Song.  At the time he was a struggling science fiction author, having...
Posted December 22, 2011 with 287 views     

Coke's Fantastic Social "Un-commercial" Rewards Honesty

Coca-Cola Portugal came up with a brilliant social experiment that it conducted last month in Lisbon.  A soccer match was upcoming between the two biggest teams in Lisbon, arch-rivals Sport Lisboa and Sporting clube del Portugal.  ...
Posted December 7, 2011 with 2,337 views     

Klout: 2.5 Million Profiles Deleted? Or 5,000? Or What?

Dutch blogger Martijn Linnsen has reviewed a random sample of 18,000+ Klout profiles captured prior to November 1 and found approximately 2.5% were no longer active on December 1.  Klout claims to have more than 100 million profiles in its...
Posted December 5, 2011 with 631 views     

Five Questions Klout Can't Answer

Before moving on to more pressing issues in social media—like Google+, Facebook and the emerging Social Enterprise, to name a few—let me nail to the wall this one final post about the disaster called Klout. After my initial post “Delete Your Klout...
Posted November 29, 2011 with 3,835 views     

Klout CEO Joe Fernandez Responds to Critics

A week ago I wrote a post here called “Delete Your Klout Profile Now!” So far more than 10,000 people have read it here and another 2,000 on my blog Take5Interactive.  It’s been shared and re-tweeted more than 2,200 times.More...
Posted November 21, 2011 with 5,187 views     

Delete Your Klout Profile Now!

Klout’s CEO Joe Fernandez gave an interview this summer—before the new Klout algorithm rolled out—in which he said, ““When you think about it, the idea of measuring influence is kind of crazy. Influence has always been something that we each see...
Posted November 9, 2011 with 14,938 views     

Obama 2008: Using Agile + Lean Marketing to Elect a New President

In the spirit of full disclosure I need to tell you I’m a Democrat. I have been my entire adult life.  It’s a choice I made.  Some people prefer to say “I’m an independent; I vote based on the issues and candidate.”  To which I say,...
Posted June 20, 2011 with 266 views     

Agile Social Marketing: Engage + Learn Fast

 The Agile Manifesto is an amazing document to consider if you're looking for a way to build a social marketing effort.Agile is the software development philosophy and practice developed over the last 10 years that is now being...
Posted June 12, 2011 with 313 views     

Rick Liebling Q&A: "Cultural Singularity" Blew Up Mass Culture in 1986--Now What?

Rick Liebling wants you to know that in 1986 American culture changed forever. In fact, he pinpoints the moment of transformation to a period of time that included such touchstone moments as the music video by Run DMC and Aerosmith of “Walk This...
Posted June 1, 2011 with 332 views     

The Failure of the Marketing “Sausage Machines”

“People who love good government and good breakfast sausages probably shouldn’t see what goes into the making of either one.” –Otto vonBismarck Sometime in the 1980s ad agencies in the US began adopting the UK practice of account planning....
Posted May 10, 2011 with 257 views     

Social Graphs: What They Are And Why You Should Care

The “Social Graph”—broadly defined– is a network of personal connections.  And your online social graph is becoming the focus of social network strategy—by networks themselves, and by marketers trying to reach you and your friends. The term...
Posted May 2, 2011 with 1,318 views     
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