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Turning Customer Behavior into Currency: Key Insights from Liz Crawford’s Educational Webinar
You’re a marketer. You spend countless hours measuring, analyzing and strategically planning ways to “build a better mousetrap.” If you think you know what’s going on inside your customers’ head, Liz Crawford will challenge you to think again. Liz...Chatting up Influence with Dave Balter, CEO of BzzAgent
Dave Balter is a man who needs no introduction. As CEO of BzzAgent, a company that connects brands with over 400 million global brand advocates and author of two word-of-mouth marketing books, there’s hardly a person better suited to speak on...Leveraging Internal and External Social Influence [Infographic]
With 90 percent of purchases subject to social influence, it's no surprise that savvy marketers are looking to leverage social influencers to increase sales and awareness. Influence is the single most effective and most enduring marketing...Exploring Strategies for Successful Social Engagement with Travis Unwin of Sitewire
As part of our interview series on effective use of social media marketing, I recently caught up with Travis Unwin, Director of Media Strategies for one of Awareness’ partner agencies Sitewire, a full service digital marketing and interactive...Evolving Social Media Analytics: Insights from Marshall Sponder
Social media analytics is rapidly evolving, always challenging the ways marketers measure and draw insights from web and social media. To get the inside scoop on the current state of social analytics we turned to analytics guru Marshall Sponder....Return on Influence: 5 Questions with Mark Schaefer
Whether you realize it or not, every tweet, comment and “Like” is being scrutinized and scored for your social influential power. Companies like Klout and Kred are developing complex algorithms that attempt to standardize social...Social Analytics Zen: Combining External and Internal Social Metrics for Business Insights
As a marketer, you probably daydream about impressing your CEO with unforgettable statistics from your social media campaigns that clearly articulate the ROI. There is a budding business discipline around social analytics, which aggregates and...New Framework for Social Media Analytics [Infographic]
In our latest white paper, Actionable Social Analytics: From Social Media Metrics to Business Insights we unveiled the Social Analytics Framework for Marketing and Sales Effectiveness. Use this framework to determine KPI’s according to marketing...The Shopper Economy: 5 Questions with Liz Crawford
There is a new economic model – one that rewards the consumer for behaving a certain way that has far-reaching repercussions for your brand online. Companies that understand this new method of currency, value, and reward can reap the benefits of...Top 15 Influencers to Follow in Web & Social Analytics
It’s time marketers stop collecting data for data’s sake and start it for culling insights. That’s where social analytics comes in. Social analytics is the evolving business discipline that studies social media metrics to help marketers use the...Social Analytics: Deriving Insights for Increased Marketing and Sales Effectiveness
With the recent explosion of user-generated content – the Wall Street Journal reported that Facebook has 845 million users with more than 425 million daily visitors as of December 2011 and Mediabistro verified that published...How to Use Memes to Create Social Media Engagement
With the rapid proliferation of social media and social media channels, there’s been an equally as rapid growth in the creation of memes. While memes — highly viral niche content with fast burnout rates — have existed for some time, they are...Moving Beyond the Social Customer into the Era of Customer Engagement
We recently connected with Paul Greenberg, one of the most respected minds in marketing, technology and CRM. His seminal book CRM at the Speed of Light not only helped define the thinking of marketers and business leaders around the globe for years...How to Crack the Code on Social Engagement
We all know it – social engagement gives meaning and value to social media marketing efforts, boosting brand affinity and growing revenue and profit. More than half of people who have engaged with a brand or company in social channels say they...The State of Social Marketing: Industry Trends in Social Media Measurement
Because there are many ways to quantify the value of social media, marketers continue to struggle with social measurement. Based on the collective response of over 320 marketers reflected in our fist annual report on The State of Social...Super Bowl XLVI Goes Social: Amplifying the Game Experience Online [INFOGRAPHIC]
The Super Bowl XLVI was a social media success thanks to the Indianapolis Super Bowl XLVI Host Committee and team at Raidious, who created and managed the first ever Super Bowl Social Media Command Center. Using the Awareness Social Marketing Hub,...Best Practices from Carmine Gallo, author of "The Power of foursquare"
In later October our community had the chance to connect with Carmine Gallo, the author of The Power of foursquare, during a well-attended webinar on The Power of foursquare: 7 Innovative Ways to Get Your Customers to Check in Wherever They Are. Our...Social TV: Social Marketing Practices that Translate Beyond Television
What exactly is Social TV? By now, I’m sure you’ve seen them on your favorite TV shows. Intruding ever so slightly, it’s there, on the bottom right hand corner of the screen, pulsing in and out of visibility: the hashtag. Those...Social Marketers Take Note – 6 Lessons from Social Commerce
Social commerce has grown in leaps and bounds from a nascent industry in 2010 to projected $9 billion this year, and expected to reach to $14 billion in 2013, according to Booze Alan. The team at Awareness, Inc. set out to discover the secrets...The State of Social Media Marketing Highlights: 5 Lessons from Social Marketing Leaders
The State of Social Media Marketing Highlights: 5 Lessons from Social Marketing Leaders The pace of change in the Social Marketing arena is relentless. The rate of social platform adoption continues to grow, with Facebook now touting over 800...
Jonathan Salem Baskin is an author who writes a regular column on Advertising Age & posts on his award-winning blog. More »
John Bell heads up the 360° Digital Influence team & teaches graduate studies in Digital Influence at Johns Hopkins University. More »
Don Bulmer is Vice President of Communication Strategy at Royal Dutch Shell More »
John Byrne is chairman & editor-in-chief of C-Change Media Inc. & the author or co-author of eight books. More »
Gini Dietrich Gini Dietrich is the founder and chief executive officer of Arment Dietrich, Inc. More »
Vanessa DiMauro is the CEO of Leader Networks & has been creating successful online communities for over 15 years. More »
Maggie Fox is the founder and CEO of Social Media Group & was named one of the Top 100 Marketers in Marketing Magazine. More »
Laurent Francois I lead the marketing&development hub @ Express Roularta Services, a media company. I focus on 2 main brands (L'Express, More »
Rachel Happe is a Co-Founder and Principal at The Community Roundtable & a blogger at The Social Organization. More »
JD Lasica is a consultant who is considered one of the leading authorities on social media & user-created media. More »
Brian Solis s author of Engage and is recognized as one of the most prominent thought leaders & authors in new media. More »
- YOU
- David Amerland
- Jay Baer
- Rohit Bhargava
- Andre Bourque
- Sandy Carter
- Vanessa DiMauro
- Debra Ellis
- Paul Fabretti
- Cliff Figallo
- Maggie Fox
- Brad Friedman
- Urs E Gattiker
- Paul Gillin
- Zohare Haider
- Rachel Happe
- Shel Holtz
- Edwin Huertas
- John Jantsch
- Beth Kanter
- Rohn Jay Miller
- Sandy Miller
- Pam Moore
- Steve Olenski
- Brett Relander
- Eric Schwartzman
- Brian Solis
- Hollis Tibbetts
Crisis Management & Communications in a Digital Age Workshop
When: Fri, 2012-05-25
Public Relations in Vietnam Conference
When: Thu, 2012-05-31
Interactive Day San Diego
When: Wed, 2012-06-06
The Virtual Executive: How to Act Like a CEO Online and Offline - Webinar with Debra Benton
When: Thu, 2012-06-07
Crain's Tech Talk Live
When: Mon, 2012-06-11
SEO in the Sun
When: Sat, 2012-06-16

About Social Media Today
























“I would compare Facebook Like-Gates to capturing email and other contact information by offering ebooks and whitepapers. Without these, you'd be providing great content but that doesn't mean that everybody would go out of their way to dish out their contact details. It's a way to incentivize content providers to continue to generate great articles, inforgraphics and videos. And unliking a page is ...”
“Nonverbal communication is as important as our verbal or written messages. And how we appear in photographs on the web-- and specifically on Linkedin--can be critically important to our personal brands and our messages. The research you cite about warm and cold impressions is critical to how we are perceived. Thanks for the insightful post, Victoria, and I'm looking forward to the future posts. ...”