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How to Respond to Online Reviews
People are turning to online reviews for advice—on where to eat, what to order, where to stay, who to call. For many business owners, dealing with these reviews poses a major challenge. Given the increasing popularity and influence of sites like...
Bad Reviews? What Business Owners Can Learn From Kanye West
Image from Billboard.comYou read the title right.Yes, Kanye West. The rapper who randomly blurted out, “George Bush doesn’t care about black people” during a benefit concert for Hurricane Katrina relief. The celebrity who (perhaps out of some...
