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Why Nonprofits are Better than Brands at Social Media

Nonprofits seem to “get” social media way more than brands. Or at least they have a baked-in advantage.Brands spend billions trying to get people to feel passionate about them. And still very few, like Starbucks, Apple and Google, actually succeed....

Posted June 12, 2013    

Three Instant Facebook Page Tweaks That Maximize Reach

Most of what you read about creating more reach for your Facebook Page either has to do with Facebook Ads or optimizing content.But these three little settings for your Page can also dramatically increase reach:1. Turn On Posting AbilityAllowing...

Posted May 17, 2013    

Don't Just Post Photos, Post Stories

The Internet is slowly but surely becoming one big picture book.Instagram and Pinterest have grown at astronomic rates precicely because they allow people to easily create, curate and share pictures. And Facebook has placed more importance on...

Posted May 16, 2013    

Why Nonprofits Have Low Retention Rates [VIDEO]

Did you know that nonprofits as a whole have a retention rate of 49%? That’s staggeringly low compared to the for-profit retention rate of 94%.Why the huge gap? I’m mean, you’d expect that people who support issues like gay rights and global warming...

Posted March 10, 2013    

Pew Study Highlights Explosion of Photo Sharing

Following is a guest post from the lovely Debra Askanase that was originally published at her blog.—————————–A new study by the Pew Internet and American Life Project looks at habits of curators and creators of photos and videos online.The project...

Posted October 21, 2012    

Five Powerful Strategies to Integrate Facebook into Your Nonprofit’s Events

If you’re like most nonprofits, events are a big part of how you connect with supporters and potential donors.But like most nonprofits, you’re probably not integrating other marketing channels like Facebook into your events in a way that promotes...

Posted July 13, 2012    

The Science of Facebook Engagement

The great thing about Facebook is that what works and what doesn’t work can be measured very specifically. And there’s probably nobody more experienced in the science of social media than Dan Zarrella.Dan recently published an infographic based on...

Posted June 27, 2012    

Changes to Facebook Pages That Nonprofits Will Love

Facebook recently pushed out five big feature changes to Facebook Pages that will help admins more easily manage their pages, plan content, and get more airtime for updates in the News Feed.1. Facebook Page Admin Roles - Facebook Pages now offer...

Posted June 15, 2012    

Eleven Ways Facebook Page Timelines Change Your Content Strategy

The new Facebook page timeline layout changes the way your organization needs to think about content. Previously, a Facebook Page content strategy was primarily focused on two things: Custom Tabs – The the content strategy for custom tabs (...

Posted March 6, 2012    

Facebook Deals makes cause marketing more actionable

Last week, Facebook launched a new app for Facebook Places called Deals. Deals essentially allows any small business to more easily offer deals when users check in to their place on Facebook. Why should you care? Obviously your nonprofit doesn’...

Posted November 10, 2010    

Facebook Pages now include spam filters

If you have a Facebook Page, managing spam on your wall can become a huge time-suck. You literally have to “flag” and/or remove posts, and then go through your fan list to remove the fan. Now Facebook Pages come with a spam filter built...

Posted October 28, 2010    

Three ways any nonprofit can get more from social media

If you’re like most nonprofits, you’ve started using social media or are at least thinking about starting. You may have had a lot of successful experiences that you’ve learned and grown from. Or you’ve dipped your toe and are just plain scared...

Posted October 25, 2010    

13 Useful Facebook Page Applications for your Nonprofit

To help you get the most out of your Facebook Page, there are several applications you should check out. Most of them you’ve heard of, but there may be a few new ones you didn’t know about. I hope this list is helpful. Twitter App - This app...

Posted October 15, 2010    

Does your org have a Facebook Page comment escalation flow-chart?

On Monday, we had a great discussion about managing comments on your Facebook Page. When to delete, when to reply and when to flag. In the comments, Steve Heye of the YMCA of Metro Chicago shared a “comment escalation flow-chart” to help...

Posted August 5, 2010    

When should you delete a comment on your Facebook Page?

  If you’re like most nonprofits, the question of what to do with comments on your Facebook Page that are innappropriate or harmful comes up at one point or another. You want to allow your fans to have free reign on your Facebook Page,...

Posted August 2, 2010    

 
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