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Does Your CEO Deal with Customers Directly?

  photo credit: Ingrid Sørensen Last week, I got a call from CEO of WinWeb, fellow blogger at The Small Business Blog and friend, Stefan Töpfer, about a blog post (I’m the CEO, Sorry!) that he recently wrote about an experience that he had had...
Posted July 13, 2011 with 195 views     
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Phone trees in social media to drive your word of mouth?

  I was watching a film that we received from Lovefilm the other day. The film was Milk, which is the story of Harvey Milk, and his struggles as an American gay activist who fought for gay rights and became California’s first openly gay...
Posted January 5, 2011 with 755 views     
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Three Strategic Pillars for 2011

  It’s the end of the year and inspired somewhat by Seth Godin’s post yesterday and by Lyn’s post here, I thought I’d do a review of what has happened over the last 12 months and a bit of a look forward too. Not another ‘Year in Review’ post,...
Posted December 31, 2010 with 1,184 views     
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Social media is not free

  This post follows on from a post that I wrote a couple of weeks ago called Social Media: Are you a chicken or a pig? and expands on part of a list post that I wrote back in June called Social Media for My Business: 16 Lessons Learnt so...
Posted August 31, 2010 with 688 views     
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Social Media: Are you a chicken or a pig?

  This post follows on from a post that I wrote late last month called Social Media – The More You Do The Better You Get and expands on part of a list post that I wrote back in June called Social Media for My Business: 16 Lessons Learnt so...
Posted August 11, 2010 with 183 views     
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Social Media – The More You Do The Better You Get

  This post follows on from a post that I wrote last week called Managing Your Brand in The Internet Echo Chamber and expands on part of a list post that I wrote back in June called Social Media for My Business: 16 Lessons Learnt so Far...
Posted July 28, 2010 with 1,384 views     
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Managing Your Brand in The Internet Echo Chamber

  This post follows on from a post that I wrote last week called Social Media and Bringing Projects to Life Across Geographies and expands on part of a list post that I wrote back in June called Social Media for My Business: 16 Lessons...
Posted July 21, 2010 with 1,017 views     
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16 Lessons on Using Social Media for Business

It's been over 6 months now since I started this blog with the aim of sharing a few ideas, developing my own book content and learning about the social web. As a result, I've learnt a few things along the way that I wanted to share with you so...
Posted June 7, 2010 with 13,704 views     
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Leadership: What's engagement costing your business?

A couple of days ago I wrote a post about leadership and developing an open book style of leadership and the impact it can have on growth and performance. On the back of that I got some great comments from Karen at...
Posted March 31, 2010 with 641 views     
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Your Internal Brand is One of Your Most Important Marketing Tools

When you hear the word ‘marketing' what do you think about?  Most people will think of marketing to new or existing customers.  Simply, they will think of marketing as an externally-focused business function....
Posted March 19, 2010 with 927 views     
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Decisions in the Social Space... are you a creative or a reactive leader?

Are You a Creative or a Reactive Leader? A good leader always seem to be the one that can find or facilitate the solution to a persistent problem and tends to more creative in their thinking rather than reactive.  In business, they...
Posted March 16, 2010 with 1,105 views     
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