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The challenge of using Freedom of Information for good

I'm a big supporter of Freedom of Information (FOI) laws and the rights of citizens to access information from their government to better understand the processes and data considered around how decisions are made and policies formed. I am also a...
Posted March 9, 2012 with 233 views     

Could the Fear of Adopting Social Media Be Due to a Fear of Death?

Dr Travis Kemp of the Teleran Group presented at the National Stakeholder Engagement and Community Relations Officers' Forum 2011 in Melbourne a couple of weeks ago. He provided an interesting view on how people identify for or against certain...
Posted June 20, 2011 with 1,247 views     

Personalisation of the Internet: a Threat to Citizen Participation in Democracy?

Yesterday evening I watched an interesting TED talk by Eli Pariser, Beware online "filter bubbles". The talk discussed the increasing personalisation of search engines, news sites and social networks, using algorithms to selectively present or hide...
Posted May 5, 2011 with 866 views     

Ignorance (of Social Media) is Risk

I still encounter a large number of public servants - from a variety of agencies and at a range of government levels (local to federal) - whose experience of social media is limited to Facebook and Twitter - or less. Most appear to be unaware of...
Posted April 4, 2011 with 780 views     

Learning from the social media policy mistakes of the Commonwealth Bank

Last week the Commonwealth Bank received a panning for its new social media policy. Going beyond guidance for staff in their use of social media, the policy made it a requirements that Commonwealth Bank staff tell their managers about any negative...
Posted February 12, 2011 with 5,556 views     

How Blogs Are More Useful Than Email Newsletters

Sometimes it surprises me how much some organisations like using email newsletters over other tools like blogs. They spend weeks or even months crafting news items, bundle them together into a single email and then send them out to a subscriber...
Posted February 3, 2011 with 2,212 views     

How to solve the digital divide - do nothing

There's still talk, from time to time, about the digital divide between internet users and those without internet access. It is said that the divide will produce a long-term group of privileged people with ready access to the world, while leaving...
Posted December 18, 2010 with 4,579 views     

It's Now So Easy to Establish a Social Network - Is This a Good Thing?

I've recently been looking around some at some of the 'white-label' social network services. They allow anyone to establish their own branded social network at little or no cost. Most include features such as personal profiles, blogs, forums,...
Posted November 4, 2010 with 2,309 views     

Vic government releases report on Australian Gov 2.0 initiatives and online take-up

Information Victoria, in the Department of Innovation, Industry and Regional Development for the Victorian Government has released a report, Web 2.0: The New Tools for Democratic Conversations — A snapshot of Initiatives in Government....
Posted September 17, 2009 with 368 views     

WTF is social media - one year on

If you excuse the suggestive language, this slideshow provides an excellent birds-eye view of the extent of the social media landscape.It is worth comparing with the version released a year ago to see some the growth and changes that have driven...
Posted August 2, 2009 with 839 views     

The different ways organisations allow their employees to participate in online media

When I thought of this topic I came up with four distinct groups that organisations fall into when considering how their staff may engage in online social media,IgnoreDisallowManageAllowOver time an organisation moves through these stages, as...
Posted July 19, 2009 with 343 views     

Prime Minister pre-announces Climate Change blog on Twitter

Prime Minister Kevin Rudd has pre-announced the launch of his new Climate Change blog with the following Tweet via the KevinRuddPM Twitter stream,Starting my blog tomorrow on Climate Change. Like to hear your ideas on practical action. KRuddAnother...
Posted July 15, 2009 with 196 views     

Citizen 2.0 - how would a government department address this marketing nightmare?

Over the last week US media has been buzzing with the story of Canadian musician Dave Carroll, whose US$3,500 Taylor guitar was broken on a flight on United Airlines.Carroll reported that people on the plane had watched with horror as United...
Posted July 10, 2009 with 216 views     
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