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Seven Reasons Email is Anti-Social

Ever lost an email, or had someone send you an email to ask you to resend an email from a few weeks ago?It happens to the best of us! Even the ones who say ‘I need  three days to catch up with my email.”  My first response to people who...

Posted February 16, 2014    

Chat Apps Could Ignite True Engagement

We know that Chat Apps are driving a lot of mobile service providers to rethink their once-lucrative profit center. But these apps are also disrupting traditional social networks, because providers know how important it is to keep the user engaged...

Posted November 20, 2013    

Wikipedia’s ‘truth’ formula needs tweaking. But by whom?

There’s has been a great discussion going on about what it takes for someone to edit an article on Wikipedia. I recently received an invitation to a survey of communicators on my experiences with editing wiki entries. Apparently this is connected to...

Posted March 28, 2012    

Fear of Wikis may grow after Wikileaks

Have you ever edited a Wiki, let alone created one? It’s a lot of work at the front end to start one. I used to create small wikis on WetPaint for projects just to let a handful of people collaborate, since it eliminates the back-and-forth emails,...

Posted December 2, 2010    

Crowd-sourcing is fine, until you bump into control freaks

I ran into a great post on Crowd-sourcing,by Sid Roy, at an ad agency blog, PO Box. I was very impressed because this is the kind of topic that agency types who –at least the traditional ones — used to be very suspicious of: outsiders invading...

Posted October 17, 2010    

How to Fly Through Social Media Turbulence

Airlines frequently fly into turbulence — not always the kind they are used to.  Just ask United. Better still, just ask Southwest Airlines. Over the years since they began embracing a slew of social media tools, Southwest has done a...

Posted May 5, 2010    

Are we crashing the conversation using social media?

I have to say I felt a bit guilty, reading Patrick Keane's article in Advertising Age. His point: Many people are confusing social networking with social media. But that's not the part I was feeling guilty about. He then goes on to talk...

Posted April 14, 2010    

Social Media's Dark Side: Bad-mouthing Because You Can

Heard about Unvarnished? Tech Crunch's Evelyn Rusli has a great analysis of taking our ability to trash anyone online to a logical conclusion. I thought this was a very powerful statement about a new “My guess is...

Posted April 2, 2010    

Podcasts and Slideshare: A Cool Way to Distribute Ideas

I've been dabbling with Slideshare and love how it lets you create and embed content. So when my friends at GreenNurture began creating a series of presentations, we experimented with not just regular presos, but wondered what if we package a...

Posted April 1, 2010    

Beyond Crowd-Sourcing: Ramping Up Employee Engagement

Smart mobs, crowd-sourcing, citizen journalism --have you noticed how these waves of outside influence keep crashing on our shores? Howard Rheingold, in Smart Mobs, uses a powerful analogy of human intelligence and computers. If you...

Posted March 22, 2010    

Six lessons from working with citizen journalist at Olympics

  I've always been a big promoter of citizen journalism. But I never imagined I'd have an opportunity like this --to work with someone at the 2010 Olympics. As we head into the last day of a social media enriched, much tweeted Olympics (1....

Posted March 1, 2010    

Is content still king? Or is there a new crown prince?

This morning I am participating in a web digital video conference for the US embassy in Sri Lanka on how to think about social media. My working title for this is ”Think Outside the Blog,' considering how blogs have become the center of...

Posted September 10, 2009    

Twitter traffic machine makes me sick

It makes me want to shut up about micro-blogging.For $27 bucks this guy is selling you five CD's that will help you make money on Twitter by building 16,000 followers in 90 days. It's called the Twitter Traffic Machine.The pitch video is really...

Posted July 29, 2009    

Monster vs LinkedIn vs Twitter battle heats up

These guys are spoiling for a fight.Just as the classified ad market was 'stolen' from newspapers by an upstart in San Francisco with a list server not a printing press —which is what Craigslist is after all —the employment + career...

Posted July 16, 2009    

New news reporting style emerges

In case you've been following the thread about a new attitude toward reporting and some of the trends we occasionally highlight, you may want to check how some parts of the media is covering the Iran elections.The New York Times, which is as...

Posted June 15, 2009    

Too many swine flu experts hyping it up?

I have seen a flurry of responses to the outbreak of swine flu over the past few days, and have to wonder if our ability to monitor and repeat information often overstates the situation /crisis. Or exploits it.I can say this with some confidence...

Posted April 28, 2009    

Explosion of Twitter tools and hacks

Today, I am teaming up with two other ASU communicators to present the business case for using Twitter. It's barely two weeks since I checked, but it seems like there's been an explosion of applications to help consolidate and manage your tweets. I...

Posted March 3, 2009    

The “soft-tissue of all our consumers”

There's an old, but relevant video from BringBackTheLove, about the failing, dysfunctional relation between two people —actually two institutions, Advertisers and Consumers. More telling than this  story —a messy ‘breakup'...

Posted February 23, 2009    

Twitterhawk could kill golden goose

If you like Twitter (and wonder why it was not overrun by spammers) prepare for this killjoy. I was alerted to it by an IABC colleague —through what else? Twitter— of a tool that could kill the golden goose. This crappy service,...

Posted February 8, 2009    

Miller's hundred-dollar a second joke could payoff

Miller High Life ad that will air today tries to gain some edge by taking a whack at the absurd cost of the Superbowl ad. What a *great* way to spend a client’s money by coming up with a storyboard that questions the logic of the ad! I get...

Posted February 1, 2009    

 
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