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Facebook Free? Hardly

Amidst the latest extensive changes to the Facebook user interface come complaints from columnists, bloggers and millions of users. Many people are upset with Facebook’s constant changes, making it nearly impossible to master the site. These...
Posted September 22, 2011 with 1,371 views     

Questioning the Value of the PR Fiasco Retrospective

It’s standard behavior to rush to the call for investigation and change in response to every news item. If a brick falls from a fifth-story window and hits someone on the head, the evening news can be counted on to look into the shortcomings of the...
Posted May 16, 2011 with 157 views     

10 Business Buzzwords We Can Do Without

As Agent Scully once said, “not everything is a labyrinth of dark conspiracy, and not everybody is plotting to deceive, inveigle and obfuscate.” But business jargon is designed to do just that. It should never be used in any setting, but it is...
Posted April 7, 2011 with 938 views     

Is the Twitter RT irrelevant?

Do we still need to extend the quaint courtesy of letting people know where we found a link from another Twitter user? I think the retweet, aka RT (in both its informal and official forms), has run its course. There are now over 200 million Twitter...
Posted March 26, 2011 with 3,389 views     

The Trouble with Social Media Influence

Like me, maybe you’ve been reading about clout, Klout or KLOWT. Traditionally the word means influence or power. It now refers to a complex measurement of a person’s or company’s social media influence. It has been said that one of the nicest things...
Posted March 10, 2011 with 1,032 views     

The End of Corporate Social Media as a Novelty

On October 6, 2006, A.G. Lafley, then CEO of consumer products giant Procter and Gamble, ushered in the age of corporate social media when he told attendees at the Association of National Advertisers conference, “Consumers are beginning in a very...
Posted December 28, 2010 with 5,384 views     

Five Easy Steps to Social Media Karma

It’s a tough world out there, and you, as a regular user of social media and social networks, have the chance, every day, to make a difference in someone’s life. Here are just five suggestions for how to do that: Leave a comment on a friend’s blog...
Posted December 11, 2010 with 8,680 views     

Social Media as an Investigative Tool

Secura Insurance Companies is recruiting for a Social Media Claims Investigation Intern, whose basic responsibilities include: Utilize various social sites including Facebook, Twitter, LinkedIn, and MySpace to gather information for potential...
Posted November 27, 2010 with 5,217 views     

Think Twitter Has No Rules? Think Again

Twitter has no rules. That’s what I keep hearing from people who think they are the vanguard of a new movement. Don’t believe it. There are rules EVERYWHERE. Twitter has its Twitter Rules, its Harassment and Violent Threats Policy, and many...
Posted July 29, 2010 with 2,682 views     

Facebook About to Drop a Bomb on Foursquare?

Changes announced today to Facebook's privacy agreement suggest the company is about to flip the switch and add location-based capabilities to the social network. Some think this might mean the end for standalone location-based services like...
Posted March 26, 2010 with 2,047 views     

Under the Social Media Influence

The Million Follower Fallacy: Audience Size Doesn't Prove Influence on Twitter, on Read Write Web, cites a recent survey that found “Twitter follower count is somewhat of a meaningless metric when it comes to determining influence.” I...
Posted March 19, 2010 with 574 views     

Third Grade Show and Tell: Online Privacy

This morning I was a reluctant participant in third grade show-and-tell. Usually the kids bring books about dinosaurs, or vacation souvenirs, but my daughter took advantage of a little known provision that allows the children to bring people. I...
Posted March 12, 2010 with 1,250 views     

Social Network Mass Unfollowing is an Empty Gesture

Recently a couple of people told me they were thinking about unfollowing all of their social network friends and starting over. I'm not sure I understand the thinking behind this. Sometimes it's done as a “grand gesture” to convey...
Posted March 2, 2010 with 1,034 views     

Students Failing English Due to Twitter, Facebook

The freeform writing style of social networks like Twitter and Facebook is changing the way people communicate, and causing students to fail English. That's the claim of a piece out this afternoon from the Canadian Press. According to the article...
Posted January 31, 2010 with 2,679 views     

Debunking Five Social Media Myths

Social media, particularly its use in business communications, is still in its early days, and like anything new and different, there's plenty of mythology surrounding it. The problem posed by certain of these myths is that they mislead those...
Posted January 23, 2010 with 2,872 views     

How Transparent is Too Transparent?

Domino's Pizza's new Pizza Turnaround campaign set off a wave of discussions in the social media world. The Pizza Turnaround video, which was produced by Domino's, features Domino's employees, including its head chefs, and some of the company's...
Posted January 21, 2010 with 2,604 views     

Five Social Media Predictions for 2010

Here are my five social media predictions for 2010. 1. Augmented Reality Applications Will Start to Go Mainstream Augmented Reality (AR) is the ability to place computer-generated information, such as text and labels, on top of live real world data...
Posted November 27, 2009 with 5,242 views     

Twitter Translate Rolling Out

A friend of mine pointed out the Twitter account of Mirko Gosch, who is identified in his profile as “Translator, Level 2.” There have been all kinds of rumors about Twitter some day rolling out translation. When I heard these rumors...
Posted November 9, 2009 with 642 views     

A Blog is a Better Social Media Hub Than Twitter

If you're relying on Twitter as your social media hub, you're limiting your potential for impact and influence. Twitter is excellent for distribution, but if you're going to communicate original ideas, you'll need a blog (or something similar). The...
Posted November 7, 2009 with 2,723 views     

World Habitat Day is Monday!

The United Nations has designated the first Monday of October as World Habitat Day, and that's this Monday, October 5! This is your chance to do something really important. Shelter is among the most basic needs of people everywhere, and Habitat...
Posted September 30, 2009 with 263 views     
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