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Why People Post their Innermost Thoughts on Social Media

Understanding why people participate and share via social media has been a hot topic in academic circles for a while.  There is quite a large literature stream dedicated to the subject – later in the blog we look at a recent study by Harvard...
Posted May 17, 2012 with 970 views     

Is Social Media Really that Engaging?

I was having a coffee and chat with David and the team at O Street a couple of weeks ago.  The creative studio is located on Bank Street, Glasgow.  I’m going to be using the space for a KILTR research event in early May and during the...
Posted May 11, 2012 with 497 views     

What’s in a Facebook ‘Like’? Not a Lot If You Have to Ask for It

I’ve had a rant on Twitter (@jillney) and now I’m turning to blogging about it.  I promise it will be a meaningful rant and I’m also thinking if I’ve had such a big reaction about people asking for Facebook ‘Likes’ then I’m sure you have too....
Posted January 27, 2012 with 1,473 views     

Why?! Do You Have 'Why' in Your Social Media Plan?

Why is a great question, do you not think?  I like why.  I explore why.  I believe that to understand the behaviour is to harness the behaviour effectively.  This is especially true in social media.  The problem with social...
Posted January 9, 2012 with 1,758 views     

Branded Social Space

I read a blog by Chris Brogan this week, that we all get our knowledge from the same place and repeat what we have read instead of making our own opinions.  What if that knowledge is slightly wrong?  I see this in social media circles....
Posted November 20, 2011 with 228 views     

Are the Tides Changing in 'Social'?

I’ve not blogged for a while, I’ve been trying to finish my PhD, and I’m nearly there, thankfully.  In ‘hanging together’ my PhD I was reacquainted with some early practitioner research I conducted.  I think this part is timelier than ever...
Posted November 9, 2011 with 277 views     

Google+ and the Real Name Debate: Why It Might Be a Good Thing

The controversial decision by Google+ to create a known ‘real-life’ names network has become a global debating point, receiving a lot of negative publicity.  Google’s chairman, Eric Schmidt, appears unmovable on the decision, saying: ‘Google...
Posted September 7, 2011 with 796 views     

Social Media’s Great Dividing Gulf

My doctoral research into social media has thrown many curve balls.  The predominant focus of these issues have been definitional problems with the interlinked terms (love them or hate them) of Web 2.0, social media and user generated content....
Posted September 1, 2011 with 377 views     

Why Is It Always About the Pro-active Strategy?

If you have read some of my other posts you will know that I like that we all have a voice on social media.  In the buyer decision-making process, I like that consumers have power because of their collective social voice.  There, I said it...
Posted August 12, 2011 with 252 views     

The KISS of Death in Social Content Creation

Social media is a double edged sword.  We all have a voice but sometimes that is not a good thing.  The question is; are we using our social voice properly?Production of valuable and engaging content is still a big issue.  We have all...
Posted August 2, 2011 with 773 views     

Don’t Post the Same Content on all your Social Profiles

After reading Pam Moore’s post on ‘I Google+ circled, followed, liked, linked, bookmarked you, now what?’, I spent some time pondering about the connections we make on multiple social platforms, with the one person.There are people I follow on...
Posted July 26, 2011 with 5,130 views     

Why People Share Content Online

The motivations underlying why people share online content has probably got to be one of the biggest questions in social media.  If we knew the right mix we would all be viral sensations!  Yes, I know it will be slightly more complicated...
Posted July 26, 2011 with 1,239 views     

Consumer Reviews: Three Reasons to Love them

In my personal research I have been intrigued and inspired by the free consumer advocacy that social media facilitates.  I am aware that most people don’t share my views and question the credibility and authenticity of consumer reviews.  I...
Posted July 18, 2011 with 236 views     

Consumer Reviews Facilitated By Social Media: 3 Reasons To Love Them

In my personal research I have been intrigued and inspired by the free consumer advocacy that social media facilitates.  I am aware that most people don’t share my views and question the credibility and authenticity of consumer reviews.  I...
Posted July 17, 2011 with 1,011 views     

Need a Social Media Strategy? 3 Levels of Communication Value

This is the final post on a four part series on building a social media strategy through community development.  In the first blog I introduced the 5 P’s of community, the second explored the concept of the motivated community member and the...
Posted June 29, 2011 with 1,921 views     

Need a Social Media Strategy? How Time and Engagement can Help

This is the third instalment on four blogs on developing a social media strategy.  In my last blogs I introduced the 5P’s of community and the motivated community member.  This post explores community participation. I believe that if...
Posted June 10, 2011 with 997 views     

Social Branding - Be Complete and Consistent

Call me an idiot for getting ‘back to basics’ but after reviewing one of my ‘social travel’ research projects it became glaringly obvious that some [brands, people, agencies] have gone completely crazy in light of social media.  Now I am...
Posted June 2, 2011 with 1,409 views     

A PhD in Social Media

When people ask about my PhD they always seem to be intrigued about it.  I’m often asked ‘how can you do a PhD in social media?’ followed by ‘that’s really cool!’.  Well, yes, it is.  I recently met an old friend who I hadn’t...
Posted June 2, 2011 with 3,027 views     

Need a Social Media Strategy? The Motivated Community Member..

This is the second instalment of four blogs on developing an effective social media strategy.  In my last blog Need a Social Media Strategy? Start thinking Community... I introduced the importance of building community in your social media...
Posted June 2, 2011 with 878 views     

Need a Social Media Strategy? Start Thinking Community…

In the race to social media influence, brands, professionals, and organisations have been tripping over themselves to ‘get social’.  It is now fairly uncommon to find a brand that does not have at least one social media profile or what I like...
Posted June 2, 2011 with 680 views     
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