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Research: Social Software Appeals More to Older Workers

Paul Leonardi, a professor of communication at Northwestern University conducted a carefully controlled experiment to determine the extent, if any, that social software can improve employee content discovery and relevant expertise location. A major...

Posted June 28, 2013    

Social Media and the Boardroom: Much Work Remains

Richard Levick recently wrote an interesting article in Fast Company, Social Media And The Boardroom: Critical Questions Directors Need To Ask. There is a convergence here of increasing responsibilities for boards of directors and the increasing...

Posted December 11, 2012    

Giving Social Media a Good Job

One of Luis Suarez’s several commentaries on the Boston Enterprise 2.0, Social Task Management - When Social Business Got Down to Work, provides a very useful set of tasks that can help integrate social media into work processes. This is an issue I...

Posted July 18, 2012    

The Rise of the Social CEO within Enterprise 2.0

So here we are at Enterprise 2.0 in Boston. I will be reporting on it on this blog over the next few days. I recently found an interesting related study. As reported in AdWeek, the current order of customer interaction methods starts with face-to-...

Posted June 15, 2012    

Bing Moves Past Google on the Social Side of Search

I have been writing a bit about the invasion of social capabilities into all online tools. Fairly soon this will no longer be news. I remember in 2004 bloggers were excited every time some big shot started blogging. Now that is a yawner.  Now...

Posted May 21, 2012    

Moxie Spaces Enhances Customer Engagement

I have written Moxie before see (Moxie Provides a Social Workspace Through Employees Spaces). Recently I spoke with their CEO, Tom Kelly, about their latest offering. Spaces converges customer communications with employee collaboration into a single...

Posted April 28, 2012    

Aligning Web Content Management with Digital Business Goals Inside and Outside the Enterprise

Web content management has way gone beyond the Web 1.0 role of publishing Web pages. My friend Geoff Bock recently wrote an interesting post, Web content management's new role: Fueling digitally driven businesses, that address ways to move your use...

Posted February 15, 2012    

The State of the Blogosphere 2011

Brian Solis recently posted on the results from Technorati’s State of the Blogosphere 2011 survey. This survey is something I have followed for a while. Here are some thoughts on the State of the Blogosphere, October, 2006. Brian begins with a...

Posted January 1, 2012    

My 2011 Enterprise 2.0 Conference Notes: Enterprise Social Collaboration & Innovation - Strategy & Implementation

Here is the last in a series of notes on the 2011 Enterprise 2.0 Conference in Boston. This covers the session: Enterprise Social Collaboration & Innovation - Strategy & Implementation. The speaker is Karthik Chakkarapani, IT Director,...

Posted June 24, 2011    

Five Stages of Social Media Maturity

Forrester has released a new report, Accelerating Your Social Maturity: How To Move From Social Experimentation To Business Transformation, which you can also find as a new chapter in the newly updated paperback version of the...

Posted June 11, 2011    

Enabling the Human Side of Content Monitoring

Thierry Hubert and I recently gave a webinar on the Human Side of Content Monitoring through the Marketing 2.0 network run by the Human 1.0 group. Human 1.0 is in business to help you turn your customer-facing processes into social processes. I...

Posted April 8, 2011    

Combating Information Overload on the Web: Part Two: Popularity Versus Temporal Correlation Ranking

This is the second in a series on how the Darwin Awareness Engine™ addresses some of the key problems generated by information overload on the Web. The Awareness Engine is a Web aggregation utility for anyone needing to maintain awareness of...

Posted February 23, 2011    

Business Analytics and Cloud Computing on the Rise in Mid-sized Businesses

Last week I wrote about the continued rise of social media usage and monitoring in top tier mid-market firms. Here are some related trends. An updated IBM mid-market study shows new investments in the majority of companies surveyed for innovation...

Posted February 7, 2011    

McKinsey Finds that Enterprise 2.0 Provides Value You Can Measure

Here is some good news to start the year. A new McKinsey report, The rise of the networked enterprise: Web 2.0 finds its payday, suggests that there are many benefits to be derived from using “collaborative Web 2.0 technologies.” aka enterprise 2.0...

Posted January 14, 2011    

Will the Foursquare Concept Spread to Media Checkin?

Foursquare has become huge as a location checkin service. There are others, as well in the field. I have not gotten the bug but it took me a while to warm up to Twitter. However my Darwin colleague, Thierry, is a big player. Now, as Mashable...

Posted August 27, 2010    

Twitter Moves Ahead of Blogs in Fortune 500

The team of Nora Ganim Barnes and Eric Mattson at the Center for Marketing Research at the University of Massachusetts Dartmouth have been dong a number of studies on social media and business (see for example: Thinking Like A Blogger: Is Blogging...

Posted April 12, 2010    

Social Media Marketing Continues to Move Forward

Alterian has conducted its seventh annual survey on online marketing. This year's sample covered 1068 marketing professionals worldwide. It found that 66 percent of respondents will be investing in social media marketing in the next 12 months. Where...

Posted March 1, 2010    

Changes in Media Consumption: TV Rises in Popularity, Unlike NewsPapers, While Mobile Devices Also Move Up

Television does not appear to be suffering the same way as its older mainstream media cousin, the newspaper. Deloitte's 2009 “State of the Media Democracy” survey reports a 26 percent increase in the Americans choosing TV as their...

Posted February 15, 2010    

The Future of Publishing/Media and Web Analytics

Last week I attended the the Webtrends Engage event in New Orleans. I sat in on the Future of Publishing/Media Panel. As this is topic we often cover on this blog I want to share my notes. The local newspaper, the Tines Picayune, was...

Posted February 12, 2010    

Nielsen 2010 Report on Ten Best Intranets: Becoming More Social and Mobile

The 2010 version of the well-respected annual report on intranets by Jakob Nielsen was recently released and I was pleased to receive a review copy.  Jacob said that, Many winners offered sophisticated social networking features and several...

Posted January 29, 2010    

 
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