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Bing Moves Past Google on the Social Side of Search

I have been writing a bit about the invasion of social capabilities into all online tools. Fairly soon this will no longer be news. I remember in 2004 bloggers were excited every time some big shot started blogging. Now that is a yawner.  Now...
Posted May 21, 2012 with 225 views     

Moxie Spaces Enhances Customer Engagement

I have written Moxie before see (Moxie Provides a Social Workspace Through Employees Spaces). Recently I spoke with their CEO, Tom Kelly, about their latest offering. Spaces converges customer communications with employee collaboration into a single...
Posted April 28, 2012 with 386 views     

Aligning Web Content Management with Digital Business Goals Inside and Outside the Enterprise

Web content management has way gone beyond the Web 1.0 role of publishing Web pages. My friend Geoff Bock recently wrote an interesting post, Web content management's new role: Fueling digitally driven businesses, that address ways to move your use...
Posted February 15, 2012 with 105 views     

The State of the Blogosphere 2011

Brian Solis recently posted on the results from Technorati’s State of the Blogosphere 2011 survey. This survey is something I have followed for a while. Here are some thoughts on the State of the Blogosphere, October, 2006. Brian begins with a...
Posted January 1, 2012 with 894 views     

My 2011 Enterprise 2.0 Conference Notes: Enterprise Social Collaboration & Innovation - Strategy & Implementation

Here is the last in a series of notes on the 2011 Enterprise 2.0 Conference in Boston. This covers the session: Enterprise Social Collaboration & Innovation - Strategy & Implementation. The speaker is Karthik Chakkarapani, IT Director,...
Posted June 24, 2011 with 345 views     

Five Stages of Social Media Maturity

Forrester has released a new report, Accelerating Your Social Maturity: How To Move From Social Experimentation To Business Transformation, which you can also find as a new chapter in the newly updated paperback version of the...
Posted June 11, 2011 with 6,627 views     

Enabling the Human Side of Content Monitoring

Thierry Hubert and I recently gave a webinar on the Human Side of Content Monitoring through the Marketing 2.0 network run by the Human 1.0 group. Human 1.0 is in business to help you turn your customer-facing processes into social processes. I...
Posted April 8, 2011 with 547 views     

Combating Information Overload on the Web: Part Two: Popularity Versus Temporal Correlation Ranking

This is the second in a series on how the Darwin Awareness Engine™ addresses some of the key problems generated by information overload on the Web. The Awareness Engine is a Web aggregation utility for anyone needing to maintain awareness of...
Posted February 23, 2011 with 682 views     

Business Analytics and Cloud Computing on the Rise in Mid-sized Businesses

Last week I wrote about the continued rise of social media usage and monitoring in top tier mid-market firms. Here are some related trends. An updated IBM mid-market study shows new investments in the majority of companies surveyed for innovation...
Posted February 7, 2011 with 335 views     

McKinsey Finds that Enterprise 2.0 Provides Value You Can Measure

Here is some good news to start the year. A new McKinsey report, The rise of the networked enterprise: Web 2.0 finds its payday, suggests that there are many benefits to be derived from using “collaborative Web 2.0 technologies.” aka enterprise 2.0...
Posted January 14, 2011 with 1,782 views     

Will the Foursquare Concept Spread to Media Checkin?

Foursquare has become huge as a location checkin service. There are others, as well in the field. I have not gotten the bug but it took me a while to warm up to Twitter. However my Darwin colleague, Thierry, is a big player. Now, as Mashable...
Posted August 27, 2010 with 1,409 views     

Twitter Moves Ahead of Blogs in Fortune 500

The team of Nora Ganim Barnes and Eric Mattson at the Center for Marketing Research at the University of Massachusetts Dartmouth have been dong a number of studies on social media and business (see for example: Thinking Like A Blogger: Is...
Posted April 12, 2010 with 3,516 views     

Social Media Marketing Continues to Move Forward

Alterian has conducted its seventh annual survey on online marketing. This year's sample covered 1068 marketing professionals worldwide. It found that 66 percent of respondents will be investing in social media marketing in the next 12 months....
Posted March 1, 2010 with 1,040 views     

Changes in Media Consumption: TV Rises in Popularity, Unlike NewsPapers, While Mobile Devices Also Move Up

Television does not appear to be suffering the same way as its older mainstream media cousin, the newspaper. Deloitte's 2009 “State of the Media Democracy” survey reports a 26 percent increase in the Americans choosing TV as their...
Posted February 15, 2010 with 3,940 views     

The Future of Publishing/Media and Web Analytics

Last week I attended the the Webtrends Engage event in New Orleans. I sat in on the Future of Publishing/Media Panel. As this is topic we often cover on this blog I want to share my notes. The local newspaper, the Tines Picayune, was...
Posted February 12, 2010 with 1,822 views     

Nielsen 2010 Report on Ten Best Intranets: Becoming More Social and Mobile

The 2010 version of the well-respected annual report on intranets by Jakob Nielsen was recently released and I was pleased to receive a review copy.  Jacob said that, Many winners offered sophisticated social networking features and several...
Posted January 29, 2010 with 1,506 views     

91 Journalism Blogs and Websites That Facilitate The Broadcast-Web Crossover

Here is a list of 91 Journalism Blogs and Websites You Will Love that I found from Bob Stepno through Twitter.  In this post I want to bring your attention to Bob's own Other Journalism Blog where he discusses online journalism. His blog...
Posted January 12, 2010 with 653 views     

Webcom 09: La Peur Mal Placée des Médias Traditionnels

Ceci est une translation en français d'un blog Webcom 09: The Misplaced Fear of the Mainstream Media publié récemment afin d'atteindre les communautés de langue française et anglaise qui s'intéressent aux...
Posted December 31, 2009 with 86 views     

Long Tail Fans...Television's Survival Might Rely on Hyper-Local Coverage Online

MediaPost recently reported that Akamai Technologies CEO Paul Sagan warns that television is about to experience the major impact that print and music have already felt. Akamai Technologies facilitates more than one-fifth of the world's Web traffic...
Posted December 25, 2009 with 987 views     

How Best to Collaborate within Enterprise 2.0?

Jacob Morgan asks this question in his post, Collaboration in the 2.0 Enterprise. He begins with the broad Wikipedia definition of collaboration. Then points out that while collaborate may be relative simple when it involves a few people, what...
Posted December 15, 2009 with 350 views     
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