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Social Media and the Boardroom: Much Work Remains
Richard Levick recently wrote an interesting article in Fast Company, Social Media And The Boardroom: Critical Questions Directors Need To Ask. There is a convergence here of increasing responsibilities for boards of directors and the increasing...
Giving Social Media a Good Job
One of Luis Suarez’s several commentaries on the Boston Enterprise 2.0, Social Task Management - When Social Business Got Down to Work, provides a very useful set of tasks that can help integrate social media into work processes. This is an issue I...
The Rise of the Social CEO within Enterprise 2.0
So here we are at Enterprise 2.0 in Boston. I will be reporting on it on this blog over the next few days. I recently found an interesting related study. As reported in AdWeek, the current order of customer interaction methods starts with face-to-...
Bing Moves Past Google on the Social Side of Search
I have been writing a bit about the invasion of social capabilities into all online tools. Fairly soon this will no longer be news. I remember in 2004 bloggers were excited every time some big shot started blogging. Now that is a yawner. Now...
Moxie Spaces Enhances Customer Engagement
I have written Moxie before see (Moxie Provides a Social Workspace Through Employees Spaces). Recently I spoke with their CEO, Tom Kelly, about their latest offering. Spaces converges customer communications with employee collaboration into a single...
Aligning Web Content Management with Digital Business Goals Inside and Outside the Enterprise
Web content management has way gone beyond the Web 1.0 role of publishing Web pages. My friend Geoff Bock recently wrote an interesting post, Web content management's new role: Fueling digitally driven businesses, that address ways to move your use...
The State of the Blogosphere 2011
Brian Solis recently posted on the results from Technorati’s State of the Blogosphere 2011 survey. This survey is something I have followed for a while. Here are some thoughts on the State of the Blogosphere, October, 2006. Brian begins with a...
My 2011 Enterprise 2.0 Conference Notes: Enterprise Social Collaboration & Innovation - Strategy & Implementation
Here is the last in a series of notes on the 2011 Enterprise 2.0 Conference in Boston. This covers the session: Enterprise Social Collaboration & Innovation - Strategy & Implementation. The speaker is Karthik Chakkarapani, IT Director,...
Five Stages of Social Media Maturity
Forrester has released a new report, Accelerating Your Social Maturity: How To Move From Social Experimentation To Business Transformation, which you can also find as a new chapter in the newly updated paperback version of the...
Enabling the Human Side of Content Monitoring
Thierry Hubert and I recently gave a webinar on the Human Side of Content Monitoring through the Marketing 2.0 network run by the Human 1.0 group. Human 1.0 is in business to help you turn your customer-facing processes into social processes. I...
Combating Information Overload on the Web: Part Two: Popularity Versus Temporal Correlation Ranking
This is the second in a series on how the Darwin Awareness Engine™ addresses some of the key problems generated by information overload on the Web. The Awareness Engine is a Web aggregation utility for anyone needing to maintain awareness of...
Business Analytics and Cloud Computing on the Rise in Mid-sized Businesses
Last week I wrote about the continued rise of social media usage and monitoring in top tier mid-market firms. Here are some related trends. An updated IBM mid-market study shows new investments in the majority of companies surveyed for innovation...
McKinsey Finds that Enterprise 2.0 Provides Value You Can Measure
Here is some good news to start the year. A new McKinsey report, The rise of the networked enterprise: Web 2.0 finds its payday, suggests that there are many benefits to be derived from using “collaborative Web 2.0 technologies.” aka enterprise 2.0...
Will the Foursquare Concept Spread to Media Checkin?
Foursquare has become huge as a location checkin service. There are others, as well in the field. I have not gotten the bug but it took me a while to warm up to Twitter. However my Darwin colleague, Thierry, is a big player. Now, as Mashable...
Twitter Moves Ahead of Blogs in Fortune 500
The team of Nora Ganim Barnes and Eric Mattson at the Center for Marketing Research at the University of Massachusetts Dartmouth have been dong a number of studies on social media and business (see for example: Thinking Like A Blogger: Is...
Social Media Marketing Continues to Move Forward
Alterian has conducted its seventh annual survey on online marketing. This year's sample covered 1068 marketing professionals worldwide. It found that 66 percent of respondents will be investing in social media marketing in the next 12 months....
Changes in Media Consumption: TV Rises in Popularity, Unlike NewsPapers, While Mobile Devices Also Move Up
Television does not appear to be suffering the same way as its older mainstream media cousin, the newspaper. Deloitte's 2009 “State of the Media Democracy” survey reports a 26 percent increase in the Americans choosing TV as their...
The Future of Publishing/Media and Web Analytics
Last week I attended the the Webtrends Engage event in New Orleans. I sat in on the Future of Publishing/Media Panel. As this is topic we often cover on this blog I want to share my notes. The local newspaper, the Tines Picayune, was...
Nielsen 2010 Report on Ten Best Intranets: Becoming More Social and Mobile
The 2010 version of the well-respected annual report on intranets by Jakob Nielsen was recently released and I was pleased to receive a review copy. Jacob said that, Many winners offered sophisticated social networking features and several...
91 Journalism Blogs and Websites That Facilitate The Broadcast-Web Crossover
Here is a list of 91 Journalism Blogs and Websites You Will Love that I found from Bob Stepno through Twitter. In this post I want to bring your attention to Bob's own Other Journalism Blog where he discusses online journalism. His blog...
