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Real Action - Community

Today a community took action. Working and living conditions for the women and children who ran machinery in New England’s textile mills at the start of the 20th century were nothing short of horrible. Technical innovation allowed machines to do...
Posted January 13, 2012 with 263 views     

Foreshadowing

Today an airplane crashed into a high-rise. It was before 10 o’clock in the morning on this day in 1945, but the sky above Manhattan was obscured by a thick fog. Lieutenant Colonel William F. Smith was at the wheel of a Mitchell B-25, a medium...
Posted July 28, 2011 with 252 views     

All-Time Top 5 Ways to Measure Conversation

You've likely never seen the most exhaustive and detailed database of the outcomes of social behaviors. It's a collection of experiences and insights covering every conceivable media platform or channel. It's vast, varied, exists in the public...
Posted March 4, 2011 with 5,268 views     

The Top 10 Social Tools for Starting Revolutions

There's been some debate recently about the importance of social media tools in recent political events, such as the current unrest in Egypt or last year's Iranian election. Viewed through the lens of today’s social media technologies, the unrest in...
Posted February 9, 2011 with 9,661 views     

No Ghost In The Machine: The Case For a Social Renaissance, Part 2

(Part 1 of this essay appeared exclusively on Social Media Today) Summary  We're haunted by our definition of brands, and so is our use of social technology tools...it's as if there's a ghost that we are committed to creating and then...
Posted January 27, 2011 with 2,433 views     

No Ghost In The Machine: The Case For a Social Renaissance, Part 1

We've started 2011 with our annual ritual of forecasts of new technologies and new behaviors, as if the next twelve months will be unlike any year that has come before. Whether in business, politics, or the arts, it's accepted wisdom that the future...
Posted January 11, 2011 with 2,928 views     

Network Speed Limits

Today network travel got a speed limit.When President Nixon set a national maximum speed of 55 miles per hour (“mph”) as part of the Emergency Highway Energy Conservation Act on this day in 1974, it superseded limits that had been set by states (and...
Posted January 3, 2011 with 2,825 views     

An Electric Corset: Are Today's Digerati The New Victorians?

For all the talk of the Internet being open and free, there are quite a few rules to follow, both explicit and implicit, as well as some serious binding consequences with which to contend:   Conversation -- Chat room etiquette is often subtle...
Posted December 21, 2010 with 4,844 views     

Company Towns Never Work: The Case for Third-Party Online Communities

In the 1880s, industrialist George Pullman built a model company town for the workers who built his railroad cars. The planned community consisted of homes, stores, and public spaces...all owned and operated by Pullman. It won awards for being a...
Posted December 1, 2010 with 4,504 views     

Navigating the Social Media Map

Randall Munroe creates brilliantly funny and insightful illustrations. I don't know him, but we had a pleasant exchange a few years ago when I asked if I could include one of his works in my first book, Branding Only Works on Cattle. I've remained...
Posted November 11, 2010 with 6,206 views     

The Futures of Social Media

For those of you who read this blog, you know that I am regularly befuddled when it comes to exploring the functionality and efficacy of social media. It's not that the practices are particularly complex or vague; rather, it's often the...
Posted November 8, 2010 with 2,813 views     

Logo You Don't

Gap announced a new logo on October 4, and a week later retracted it with a promise to keep the old one. The chorus of vociferous customer disdain for the new design was topped only by the branding experts who vilified it. So the market spoke,...
Posted October 18, 2010 with 1,330 views     

The Ad Cannes Job

The advertising industry's annual celebration of its creativity ended last night with an Academy Awardsish soiree for best picture. It's easy to bash the Cannes Lions International Advertising Festival, what with its parties on the southern...
Posted June 28, 2010 with 1,160 views     

Is Social Media a Viable Replacement for Traditional Advertising?

I may be looking to hard for hopeful signs but I think we may be at the threshold of a reformation in advertising, which will mean larger changes in the communications world overall. Here are two of them and why I think they're important (and...
Posted June 10, 2010 with 1,360 views     

Surviving The Reign of Social Media

P&G's new Pampers Dry Max diapers are under siege from a grassroots social media campaign accusing the product of causing chemical burns. Two class action lawsuits have been filed in Ohio. The company has denied all claims, both legal and...
Posted May 17, 2010 with 754 views     

Monetizing Social Media: In With The Old, Out With The New

Twitter and MySpace each announced programs last week intended to make money by giving advertisers access to their users. The approaches couldn't be more different, and I think they raise more questions about the nature and hopes for...
Posted April 19, 2010 with 1,334 views     

A Brand Too Far?

Mr. Clean is a car wash in Texas. Gerber sells baby life insurance. Caterpillar makes flashlights. I think the brand extension business is just a little crazy. I get why it should work, and I certainly know why businesses want it to. Any survey or...
Posted March 11, 2010 with 341 views     

What's Wrong With Pepsi Advertising? $20 Million Social Media Campaign Won't Sell Soda Pop?

Pepsi launched a promotional social media campaign in lieu of costly Super Bowl advertising through which it will donate $20 million to good causes identified and voted upon by consumers via the program's website. "A big brand is letting what used...
Posted February 15, 2010 with 1,662 views     

Media and Political Marketing- There Is No Middle

A presumption common to much of the political news coming out the U.S. these days is that voters have rejected party politics to be "independents," and that these voters represent a vast "middle" from which candidates must draw. Good luck with...
Posted January 25, 2010 with 1,026 views     

The Somebody Else Economy

For all of the immediacy and connectedness of online experience, I'd argue consumers feel a gnawing distance from one another and the marketplace. Pay retail? That's for somebody else. Wait in line? There's a way around it. Get better service?...
Posted January 21, 2010 with 413 views     
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