Facebook, Cauliflower and How Liking Anything Just Became Important Again
I actively hate cauliflower. In marketing terms, you could call me a brand dectractor ... as I am generally pretty vocal about my dislike of the sweat-sock-smelling-mush-flavored vegetable. Hate is often extreme like that, and most of us believe passionately in what we dislike. What we "like" on the other hand, has been getting devalued for some time. Five years ago, I might have described my likes with a similar passion. Now I might click a "like" button just to download a free PDF, or get a coupon for a free drink. Facebook made the "Like" button a price of admission, and in doing so, they started the trend towards devaluing the idea of liking anything.
Last week at the f8 Developers Conference, they announced a fix that will not only change how you use Facebook - it will also change the way that we generally perceive the value of liking something as well. As Mark Zuckerberg described in his keynote, "you don't have to LIKE a book - you can just READ a book. You don't have to LIKE a movie, you can just WATCH a movie." Over the coming weeks, Facebook will launch a standard set of buttons for "watching, reading and listening" - as well as using their Open Graph to let developers create buttons of their own (follow link for source of the mock graphic list of potential Facebook buttons at right).
As the AllThingsD blog from the Wall Street Journal notes, this will likely lead to an "oversharing explosion" as people can get over the barrier of not wanting to broadcast an implied endorsement for something that they may just be consuming but not really "liking."
More importantly, I think this will help us all return to the importance that we have assigned for centuries to the idea of actually liking something. Now I don't have to like something as a cost of entry, so I'm free to only declare my like for those things that I truly feel that way about. Likeability always mattered - but with Facebook's latest update it can finally return to the importance it once had.
By rethinking the Like button, Facebook has finally made liking anything as important as it used to be.
Author's Note: I had a special connection to this topic as I'm working on a book with a working title of Likeonomics. It is not a book about Facebook, it is about the value and importance of likeability to marketing, communications and personal success. Though I am not finished writing it yet, you can bet this story and Facebook's mixed history with the "Like" button will be an important story in the book ...
Rohit Bhargava is a trend curator, founder of the Influential Marketing Group, and the author of five best selling business books on topics as wide ranging as the future of healthcare, how to build a brand with personality, and why leaders never eat cauliflower. He has advised hundreds of global brands on marketing strategy and is an Adjunct Professor of Marketing at Georgetown University. A ...
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