Bio: Bill Johnston – Head of Global Community, Dell Mobile: (415) 233-6914 Twitter: @billjohnston Facebook: Bill Johnston LinkedIn: http://www.linkedin.com/in/billj Flickr: http://www.flickr.com/photos/redplastic/ (mostly personal) In a sentence: Seasoned online community and social media executive with over 10 years experience working with large scale communities and developing successful web strategies. More About Me: I live in Sonoma, CA with my lovely wife, 5 year old daughter and infant son. They are all awesome. Since April of 2010 I have worked for Dell as Head of Global Community, steering overall online community strategy for Dell, globally. In addition, I am responsible for the strategy of Dell IdeaStorm. I also lead Unconferences for Dell related to social media and community, and I also advise on many social media projects related to ROI and social presence. Prior to Dell, I worked for Forum One Communications as the Chief Community Officer between 2007-2010. I wrote the Online Community Report blog and newsletter. I created and chaired the Online Community Research Network, and conduct research on topics like online community metrics, ROI, and marketing via social media. I planned and hosted conferences about online community, like the Online Community Unconference (East and West Coast). I have worked for Autodesk, TechRepublic.com (grew it from 0 to 2mm), and I built eframe.net (it is really ugly now) waaayyyy back in the day. I have had a blast along the way. I also direct a professional networking group called the Online Community Roundtable in the Bay Area which meets quarterly, and always starts with cocktails.