Patricia Lotich
Management Consultant, Smart Church Management | @patricialotichPatricia Lotich is an MBA who is passionate about helping churches and small business owners see their vision come to life by creating infrastructures that support business development and growth through strategic customer focus. She writes for Smart Church Management and Thriving Small Business which provides church, nonprofit and small business performance consulting services.
11 articles by Patricia Lotich
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Secrets to Being a Top Company to Work For
Jan. 23, 2013 -
11 Common Mistakes Small Business Owners Make
May 15, 2012 -
Netflix Customer Problems - A Public Relations Nightmare!
Oct. 11, 2011 -
Is Your Organization Better at Correcting Errors - or Preventing Them?
Oct. 3, 2011 -
Customer Wait Times - 6 Strategies to Manage Waiting Customers
Sept. 26, 2011 -
Netflix Customer Problem News - Did CEO Reed Hastings Do More Harm Than Good?
Sept. 20, 2011 -
Iceberg of Ignorance - Are You Aware of All Your Small Business Problems?
Sept. 7, 2011 -
Example Implementation Plan - How to Implement Business Strategy
Aug. 30, 2011 -
What is the Purpose and Advantages of Focus Group Interviews?
Aug. 16, 2011 -
Coupon Craze - How to Win Customers and Keep Them for Life
Aug. 8, 2011 -
Coupon Craze - How to Win Customers and Keep Them for Life
Aug. 8, 2011