The Community Roundtable has partnered with
Voce Communications to produce a podcast series, "Conversations with Community Managers." In this series, TheCR's
Jim Storer joins forces with Voce's
Doug Haslam to speak with people from a variety of industries about their efforts with community and social media management. Our series continues with episode #26, featuring
Becky Carroll, Community Program Manager at Verizon. Podcast highlights include:
- Using educational content rather than product-focused content, to cater to customer lifestyle rather than a hard sell in the "Room to Learn" community.
- Using an idea exchange; workflows, processes and partnership with product team
- Advice for getting started in community management
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Subscribe to this podcast series
MUSIC CREDIT: "Bleuacide" by graphiqsgroove