I recently had the pleasure to present at the CHESPRA spring conference. My keynote, "Getting Started: Listening & Developing Your Social Media Policy (PDF)," was aimed at helping school public relations professionals to successfully enter the social media space.
Key points:
- Like any social interaction, you have to prepare and plan to engage in social media. You need to collect information to understand how to be successful.
- 36% of the US population uses social media regularly. The number is growing.
- Social media is a great place for public relations professionals to learn about their audiences. And, learning begins with listening.
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