Today three for the price of one.
Item One: Dateline May 14, 2007 -- A Wall Street Journal headline: "CEOs Are Spending More Quality Time With Their Customers"According to the Journal: "Top executives find they are working more closely than ever with their customers, and listening and responding to their requests for product customization or service and training." It should be news when CEOs don't talk to customers. Any company worth its salt should have management in the trenches. Welcome to Web 2.0 where the professional is the personal, conversations are two way, and listening goes without saying.
Item Two: Speaking of the week of May 14th, what gives? Is May, innovation month? Business 2.0's cover story is about ripping up the rules of management - an appropriate topic for Business 2.0 given its mission. But the week of May 14th also featured a BusinessWeek cover story on its top 25 most innovative companies. The same week New Yorker Magazine ran its Innovation issue with stories about personal technology columnist Walt Mossberg, reinventing the guitar, and the mystery of the Antikythera Mechanism. The piece on Walt was interesting especially with the emergence of Endgadet, but mostly I read the issue for the cartoons.
Item Three: A while back I wrote about being careful what you say anywhere, anytime to anyone, but I recently stumbled upon the following disclaimer at the bottom of an email:
This e-mail is: [ ] private/not bloggable; [ ] bloggable/ok for re-publication; [ ] ask first.
In the blogosphere, everything is on the record.
Let me get back to you.