esteban kolsky

Latest Network Activity

• Posted: Can SAP Really Get Social This Time?

• Posted: Engagement != Experience != Relationship — You Know That, Right?

• Commented on: Do Facebook ‘Likes’ Mean Loyal Customers? [Infographic]

  What is the definition of loyalty you are using? you let the customer define what loyalty is? and whether or not they ...

• Commented on: The Best is Yet to Come in Social

  Thanks for the kind words.It is my job as an analyst, market observation and analysis -- the tools, they belong to ...

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