Melissa Agnes
Social Media Crisis Manager, Melissa Agnes | @melissa_agnesMelissa Agnes is a social media crisis manager, consultant and speaker. One of the few in her field, she helps brands and organizations prepare and protect themselves with the right social media crisis plan, and offers on-call emergency crisis management services. Visit her daily social media crisis management blog for more insightful posts on all aspects of social media crises and protecting your brand against them. You can also connect with Melissa on Facebook and Twitter.
14 articles by Melissa Agnes
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8 Scary Truths About Social Media Crises
Nov. 1, 2012 -
Drawing a Line Between Negative and Unacceptable Comments on Facebook
Aug. 23, 2012 -
How To Protect Your Accounts From Hackers
Aug. 10, 2012 -
Your Social Media Policy: Guidelines for Your Guidelines
July 26, 2012 -
10 Ways to Make Sure a Social Media Crisis Ruins Your Brand's Reputation
July 6, 2012 -
ViDEO: Why Social Media Crisis Management is Critical to your Brand
June 26, 2012 -
The Future of Crisis Management - from Jonathan Bernstein's Book
May 30, 2012 -
Real-time Is Now a Social Media Crisis Standard
May 14, 2012 -
6 Ways to Help the Victims of Another Company's Social Media Crisis
April 30, 2012 -
Helping the Victims of Another Company's Social Media Crisis: Taylor Guitars
April 29, 2012 -
Prevent a Social Media Crisis with a Simple Game of Devil's Advocate
April 28, 2012 -
How to Respond to a Facebook Attack
April 27, 2012 -
5 Mistakes to Avoid in a Social Media Crisis
April 26, 2012 -
One Brand's Social Media Crisis is Another Brand's Social Media Salvation
April 19, 2012